Family Support Specialist

1 month ago


Worcester, Massachusetts, United States Friendly House Full time
Job Summary

The Case Worker provides a variety of in-home services and referrals to homeless families residing in our transitional/permanent scattered sites HUD Programs. This role requires a strong commitment to supporting families in achieving stability and self-sufficiency.

Key Responsibilities
  • Develop and maintain trust relationships with family members to provide consistency of care.
  • Collaborate with program staff to coordinate services and referrals for homeless families.
  • Provide education to parents on childcare, personal growth, and development, as well as educational and vocational goals.
  • Work closely with housing workers and families to develop budget plans and assist in achieving budget goals.
  • Encourage families to seek and maintain good health care and assist in implementing recommendations.
  • Maintain professional relationships with clients and adhere to program policy and standards.
  • Participate in the development of individual service plans, make referrals to community resources, and record necessary information.
  • Stay up-to-date with industry developments by attending seminars or formalized courses and maintaining knowledge of community resources.
Requirements
  • Bilingual preferred.
  • Bachelor's degree or equivalent experience.
  • Effective interpersonal, verbal, and written communication skills.
  • Ability to identify client needs and involve outside agencies when necessary.
  • Ability to maintain confidentiality and privacy of guests and clients.


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