Host/Hostess - Restaurant Team Member

4 days ago


Key Biscayne, Florida, United States Regis HR Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Host/Hostess to join our team at Regis HR Group. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities
  • Guest Experience
    • Welcome guests to the restaurant and ensure a warm and inviting atmosphere.
    • Manage guest lists and seating arrangements to maximize efficiency and satisfaction.
    • Provide accurate wait times and monitor waiting lists to minimize guest wait times.
  • Communication
    • Communicate effectively with guests, servers, and kitchen staff to ensure seamless service.
    • Announce servers' names and provide menus to guests.
  • Administrative Tasks
    • Manage reservation book and take incoming reservation requests verbally.
    • Coordinate with wait staff to ensure efficient seating and service.
  • Teamwork
    • Work collaboratively with servers, bussers, and kitchen staff to ensure excellent service.
    • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • Experience
    • 1+ years of restaurant or customer service experience preferred.
  • Skills
    • Excellent customer service skills.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
  • Physical Demands
    • Ability to stand for extended periods and move quickly in a busy environment.
    • Ability to lift up to 25 pounds and perform other physical demands of the role.
What We Offer
  • Competitive Compensation
    • $18.00 per hour.
  • Opportunities for Advancement
    • Opportunities for career growth and professional development.


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