The role of the Host/Hostess is essential in ensuring a seamless dining experience for our guests at Regis HR Group. This position involves managing the flow of patrons within the restaurant while providing exceptional customer service.

• Oversee the seating arrangements and maintain the guest list, ensuring a smooth rotation of tables.
• Manage the reservation system, including taking and confirming bookings, while accommodating special requests.
• Welcome and greet guests as they arrive, setting a positive tone for their dining experience.
• Provide accurate wait time estimates and keep track of the waiting list.
• Guide customers to their designated dining or bar areas.
• Distribute menus and introduce the serving staff to guests.
• Bid farewell to customers as they leave, ensuring a lasting positive impression.
• Collaborate with the wait staff to optimize seating availability.
• Maintain a tidy and organized work environment.
• Communicate effectively and professionally with supervisors, team members, and guests.
• Adhere to all company policies regarding safety and security, reporting any maintenance issues or unsafe conditions to management.
• Ensure personal appearance and uniform are neat and professional.
• Utilize clear and professional language in all communications.
• Foster positive working relationships with colleagues.
• Be prepared to stand or walk for extended periods throughout the shift.
• Perform physical tasks such as bending, twisting, and lifting items up to 25 pounds without assistance.
• Demonstrate flexibility by being available to work weekends and holidays as needed.
• Complete additional tasks as assigned by supervisors.

• Preferred: 1+ years of experience in the restaurant or customer service industry.
• Strong customer service skills are essential.
• Effective time management abilities.
• Professional appearance and demeanor.
• Ability to work collaboratively as part of a team.
• Physical stamina to remain on feet for long periods.
• Willingness to work a flexible schedule, including weekends and holidays.

Salary: $18.00 per hour

Note: The responsibilities outlined above are intended to provide a general overview of the position and may not encompass all duties performed by the employee.

Regis HR Group is dedicated to fostering a diverse workplace. All qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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