Current jobs related to Customer Service Representative - Tucker, Georgia - Gainwell Technologies
-
Customer Service Representative
1 month ago
Tucker, Georgia, United States State Farm Insurance Full timeCustomer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.Key...
-
Customer Service Representative
1 month ago
Tucker, Georgia, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key...
-
Customer Service Representative
4 weeks ago
Tucker, Georgia, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're on a mission to deliver exceptional customer experiences. As a Customer Service Representative, you'll be the face of our brand, interacting with customers and ensuring their satisfaction with every interaction.Key Responsibilities:Provide exceptional customer service, responding to...
-
Customer Service Representative
1 month ago
Tucker, Georgia, United States Randstad Full timeJob Title: Customer Service RepresentativeAs a Customer Service Representative at Randstad, you will play a vital role in ensuring that our customers receive outstanding service. You will work closely with customers, business partners, and drivers to deliver on our promises and exceed customer expectations.Key Responsibilities:Assist customers and business...
-
Customer Service Representative
4 weeks ago
Tucker, Georgia, United States Kinsmith Finance Full timeCustomer Service RepresentativeKinsmith Finance is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences that drive business growth and customer loyalty.Key Responsibilities:Customer Relationship Management: Build and...
-
Customer Service Representative
3 weeks ago
Tucker, Georgia, United States Gainwell Technologies - HMS Holdings Corporation Full timeGainwell Technologies - HMS Holdings Corporation is seeking a skilled professional to join our team as a Call Center Representative. In this role, you will have the opportunity to contribute to the company's mission of improving the health and well-being of the members we serve. Our team is dedicated to harnessing the power of technology to make a positive...
-
Customer Service Representative
4 weeks ago
Tucker, Georgia, United States Manpower Group Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in the transportation industry. As a key member of our Last Mile department, you will play a vital role in supporting our clients and ensuring exceptional customer experiences.Key Responsibilities:Assist customers and business partners via...
-
Customer Service Representative
4 weeks ago
Tucker, Georgia, United States Randstad Full timeJob Title: Customer Service RepresentativeAs a Customer Service Representative at Randstad, you will play a vital role in ensuring that our customers receive outstanding service. You will work closely with customers, business partners, and drivers to deliver on our commitments and exceed customer expectations.Key Responsibilities:Assist customers and...
-
Bilingual Customer Service Representative
3 weeks ago
Tucker, Georgia, United States Insight Global Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and organized Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Tucker, Georgia, United States Sam's Club Full timeJob SummaryAs a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service to our members. Your primary goal will be to assist members with purchasing decisions, locate merchandise, and resolve any issues they may have.Key ResponsibilitiesProvide customer service by assisting members with...
-
Customer Service Representative
3 weeks ago
Tucker, Georgia, United States Domino's Pizza LLC Full timeAbout UsAt Domino's Pizza LLC, we're passionate about delivering exceptional customer experiences. Our team members are the face of our brand, and we're seeking enthusiastic and dedicated individuals to join our crew.Job SummaryWe're looking for a Customer Service Representative to join our team. As a CSR, you'll be the first point of contact for our...
-
Customer Service Representative
3 weeks ago
Tucker, Georgia, United States Best Foot Forward Full timeJob Title: Call Center RepresentativeJob Type: Full-timeDescription:In our dynamic outbound call center, Call Center Representatives will utilize skip tracing methods to update patient contact information and engage with patients to help them utilize their existing insurance coverage. This role is not focused on debt collection. While call center,...
-
Bilingual Customer Service Representative
3 weeks ago
Tucker, Georgia, United States Insight Global Full timeCustomer Service Representative - Bilingual OpportunityInsight Global is seeking a highly motivated and organized Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and...
-
Bilingual Customer Service Representative
2 weeks ago
Tucker, Georgia, United States Insight Global Full timeJob Summary: We are seeking a highly motivated and organized Bilingual Customer Service Representative to join our team at Insight Global. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative - InsuranceWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...
-
Bilingual Insurance Customer Service Representative
2 months ago
Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative - InsuranceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Establish and...
-
Bilingual Insurance Customer Service Representative
2 months ago
Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative - InsuranceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Establish and...
-
Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative - Insurance IndustryStaff My Agency is seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...
-
Tucker, Georgia, United States Staff My Agency Full timeAre you a motivated and self-starting professional looking for a rewarding career with excellent income and growth potential? We seek an energetic and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative.Key Responsibilities: Establish and maintain customer relationships through prompt and accurate service...
-
Tucker, Georgia, United States Staff My Agency Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.Key...
Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Gainwell Technologies. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our clients and their members.
Your Key Responsibilities
- Provide knowledgeable and timely responses to client inquiries, escalating complex issues to the appropriate team members as needed.
- Solve client problems efficiently and effectively, updating account history and following up with clients to confirm resolution.
- Adhere to client Service Level Agreements (SLAs) and consistently meet production targets.
- Collaborate with team members, management, and clients to resolve client inquiries, cross-training new resources in customer service processes.
- Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow.
What We're Looking For
- A high school diploma or equivalent.
- At least 2 years of experience in customer service, preferably in a help desk or technical support role.
- Knowledge of basic help desk software, computer software, and Microsoft Office applications.
- Strong problem-solving skills to bring inquiries to effective resolution.
- Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally.
- Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries.
- A Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment, which helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
What You Can Expect
- This is a hybrid work environment, with a mix of remote and on-site work.
- Video cameras must be used during all interviews and during the initial week of orientation.
Training and Development
- Approximately 2 weeks of on-site training.
Compensation and Benefits
The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. As a Gainwell Technologies employee, you will be eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
About Gainwell Technologies
We believe that nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. At Gainwell Technologies, we are committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
