Client Services Coordinator

3 weeks ago


Keene, New Hampshire, United States Anew Behavioral Health Full time
Position Overview

Salary: $18 per hour

Anew Behavioral Health is in search of a skilled and personable Intake Specialist. As the initial point of contact for our clients, we seek an individual with outstanding customer service skills.

Key Responsibilities:

  • Answering phone calls and greeting clients in our office.
  • Collecting essential information and scheduling services for clients.
  • Welcoming clients upon arrival and ensuring a positive experience.
  • Verifying insurance details and collecting payments.

Essential Qualities:

  • A dedicated individual with a commitment to serving others.
  • Professional demeanor with a compassionate approach.
  • Organized and efficient in managing tasks.
  • A supportive advocate for clients seeking assistance.

About Us:

We are a team of dedicated professionals, including psychiatrists, nurse practitioners, therapists, and nurses, who collaborate to provide client-centered services. Our organization is well-established and continues to grow.

Work Duties Include:

  • Providing general client access services, such as:
  • Answering telephones and scheduling appointments.
  • Confirming client visits and checking in clients.
  • Collecting necessary documentation and paperwork.
  • Coordinating follow-up appointments.
  • Communicating relevant information to clients' providers within our integrated care framework.

Qualifications:

  • At least 1 year of experience in a healthcare setting is preferred.
  • A minimum of a high school diploma; an associate degree or progress towards a degree or certification is preferred.
  • Demonstrated excellence in customer service.
  • Must pass a background check and have reliable transportation.
  • Experience with insurance verification is advantageous.

Benefits:

  • Dental and health insurance.
  • Paid time off and holidays.

Schedule:

  • Full-time, Monday to Friday, 8:00 AM to 5:00 PM.

Location: In-person work environment.



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