Clinical Outreach Manager

2 weeks ago

Riverside, California, United States Charlie Health Full time
About the Role

At Charlie Health, we're on a mission to connect the world to life-saving mental health treatment. As a Clinical Outreach Manager, you'll be a key member of our team, building relationships with clinical partners in your local community and providing much-needed resources to those struggling with their mental health.

You'll be a champion of Charlie Health, ensuring that every possible patient, parent, and provider can access our programs. This role requires a strong interpersonal, relationship-building, and listening skills, with a natural, consultative style. You'll also have the opportunity to work closely with internal partners, including marketing, product, client success, and legal, to deliver on our GTM goals.

We're looking for someone with 1-4 years of proven sales experience, who is fluent in English and has a strong understanding of the healthcare industry. You'll be based in Riverside, CA, and will be required to travel locally for meetings with potential referral partners.

As a member of our team, you'll have the opportunity to make a tangible impact on the mental health landscape. You'll be part of a passionate and dedicated team that is committed to our mission. We offer competitive benefits, including a total target cash compensation of $75,000 to $114,000 per year, depending on location and experience.

Our values are Connection, Congruence, and Commitment. We care deeply about every person in our ecosystem, inspire hope with every interaction, and stay curious and humble in our approach. We're a team that is driven by our purpose and is committed to making a difference in the lives of those we serve.

If you're passionate about mental health and are looking for a challenging and rewarding role, we encourage you to apply. Please note that we will not ask you to pay a fee or download software as part of the interview process, and all communications will be sent from @charliehealth.com email addresses.

Responsibilities
  • Develop and operationalize GTM strategy for efficient new market penetration
  • Create, build, and manage relationships with referral sources across priority markets
  • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
  • Design strategies to better support and engage referral partners across different channels
  • Deepen Charlie Health's penetration across existing partnerships
  • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
  • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Requirements
  • Must be based in Riverside, CA
  • Must be fluent in English
  • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
  • Experience working with or selling to healthcare organizations a plus
  • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
  • Ability to energize, advise & persuade senior corporate personnel
  • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
  • Experience with Microsoft Office, Salesforce & Zoom is a plus

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