Field Service Technician II
4 weeks ago
The Field Service Technician II will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. This includes documenting, maintaining, upgrading, or replacing hardware and software systems, as well as supporting and maintaining user account information, including rights, security, and systems groups.
Key Responsibilities:
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information, including rights, security, and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs.
Requirements:
Associate's degree or its equivalent.
At least 3 to 5 years of experience in the field or in a related area.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of complicated tasks.
Preferred Skills:
Desktop support experience.
Network support experience.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.
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