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Field Service Technician

1 month ago

Fort Worth, Texas, United States Mettler-Toledo Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at Mettler-Toledo. As a Field Service Technician, you will be responsible for performing calibration and preventative maintenance on industrial weighing equipment, including floor and bench scales, without assistance. You will also be required to assist others on installations, projects, and repairs as necessary.

Key Responsibilities
  • Perform calibration and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
  • Assist and cooperate with Scheduling Analyst and Service Support Team as necessary.
  • Be proactive in promoting and selling service and products, submitting sales leads at a level commensurate with experience.
  • Ensure compliance with all company and customer safety and quality policies and procedures.
  • Work to ensure customer uptime requirements are met and that all work assignments are completed on time.
  • Accurately complete and submit all required paperwork on a daily basis as required via company-issued laptop PC in a professional manner.
  • Maintain a close professional relationship with external/internal customers, sales, technicians, and other leaders.
  • Work to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.
  • Must comply with the Company Fleet policy.
  • Accurately submit Weights & Measures paperwork to state/county in a timely manner.
Requirements
  • A valid driver's license.
  • Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology, or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting, or technical installation of electronics or electromechanical technology.
  • Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred.
  • Customer-facing or field service experience preferred. Commercial experience desired.
  • Basic understanding of electrical and mechanical repair philosophies, including basic understanding of PC networking & software configuration.
  • 1-3 years electro/mechanical repair or weighing industry experience.
  • The ability to obtain and maintain a CDL and Weights and Measures license in the service area for continued employment. Failure to obtain or the loss of either license could result in termination of employment.
  • Demonstrated skill in the use of Microsoft Office products, including Word, Excel, and Outlook.
  • The capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
  • The ability to travel overnight, which may be up to 10% on average; but could be as high as 25% depending on business needs; expectations are to travel primarily via the Company-assigned vehicle, but may be required to travel by plane.
  • Residence within the service territory.
  • The ability to work overtime in the range of % on average, but may be as high as 25% in a given time period.
  • Willingness to be exposed to hazards in the work site, including, but not limited to, chemicals and solvents, vehicle traffic, and machinery & moving parts; Exposure to dust, dirt, cold work environments, and fumes varies from work site to work site.
  • Willingness to wear special protective equipment and clothing when required.
What We Offer
  • A company car with paid insurance for your work use.
  • All tools and equipment needed to perform the job and a clothing allowance.
  • Medical, dental, and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire.
  • Tuition reimbursement, perks, and discounts.
  • Parental and caregiver leave programs.
  • All the usual benefits, such as paid time off, flexible spending, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
  • Global market strength and worldwide leadership in weighing.
  • A brand name that is identified worldwide with precision, quality, and innovation.
  • Thousands of patents, design, and innovation awards.
About Mettler-Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.