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Customer Service Center Manager

1 month ago

Marlborough, Massachusetts, United States Suburban Propane Full time
Job Summary

We are seeking a highly motivated and experienced Customer Service Center Manager to lead our team in achieving financial, growth, compliance, and customer satisfaction goals. The ideal candidate will have a strong background in business operations, customer service, and leadership.

Key Responsibilities:

  • Manage all aspects of the Customer Service Center's profit and expense activity
  • Supervise and develop the skills of the CSC staff
  • Ensure compliance in areas including safety, health, and human resources
  • Deliver exceptional customer service and support customer acquisition and retention

Requirements:

  • Minimum of 3 years of business experience
  • Bachelor's Degree in business preferred
  • Exceptional written and interpersonal communication skills
  • Ability to provide strong leadership through coaching and mentoring

About Suburban Propane

Suburban Propane is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.