Technical Support Specialist

1 week ago


Hillsboro, United States TEL Full time
Job Description

TEL is seeking a highly skilled Technical Support Engineer II to join our team. As a key member of our organization, you will play a critical role in developing new processes and procedures, analyzing test data, and working with cross-functional teams to drive manufacturing excellence.

Responsibilities
  • Develop and implement new processes and procedures to improve manufacturing efficiency and quality.
  • Analyze test data to determine optimal process limits and variables.
  • Collaborate with design, sales, and marketing teams to recommend and implement changes that drive business growth.
  • Provide technical support to internal and external customers on strategic continuous improvement projects.
  • Utilize experimental design and SPC techniques to optimize tools and processes.
  • Communicate complex technical information to both technical and non-technical stakeholders.
  • Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.
Requirements

Bachelor's degree in a related field and 2 years of experience, or Master's degree without experience, or Associate's degree with 6 years of experience, or 10 years of experience in lieu of degree. High school diploma or equivalent required.

Work Environment

The physical demands of this role include working in a clean room environment, lifting up to 35 pounds, and using personal protective equipment. Occasional travel to TEL factories, training facilities, and customer locations may be required.

TEL is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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