Part-time Desk Clerk

1 month ago


San Jose, California, United States Charities Housing Full time
Job Summary

Charities Housing is seeking a highly organized and detail-oriented Part-time Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring the security and safety of our residents and guests, and maintaining the overall appearance of our public areas.

Key Responsibilities
  • Provide exceptional customer service to residents, guests, and vendors, responding to inquiries and resolving issues in a professional and courteous manner.
  • Monitor security cameras and report any suspicious activity to the Property Manager.
  • Ensure visitor logs, daily logs, and other front desk forms are up-to-date and accurate.
  • Answer incoming telephone calls, route messages, and provide information regarding application and unit availability.
  • Post and distribute tenant notices, and enforce policies regarding after-hours guests and food consumption in the lobby area.
  • Perform other duties as assigned by the Property Manager, including writing work order requests and maintaining the cleanliness of the front desk area.
Requirements
  • High School Diploma or equivalent.
  • Ability to relate well to residents, guests, and other staff.
  • Must be able to exercise good judgment and work independently.
  • Must be flexible in attitude and work schedule.
  • Must have good communication skills and telephone manners.
  • Previous experience in a similar role is desirable.
What We Offer

Charities Housing is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are looking for a team player who is passionate about providing exceptional customer service and ensuring the safety and security of our residents and guests. If you are a motivated and organized individual who is looking for a challenging and rewarding role, we encourage you to apply.



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