Life Operations Workflow Management Specialist

Job SummaryThe Workflow Coordinator for Life Operations plays a pivotal role in driving productivity and service excellence for National Life Group customers and agents. This individual proactively plans and manages departmental workflow, ensuring seamless operations and meeting Service Level Agreements. By working closely with leadership and the data...

Job Summary:The Workflow Coordinator at National Life Group is responsible for proactively planning and managing departmental workflow to drive productivity and seamless service excellence for customers and agents. This role educates new business managers to ensure clear understanding of the workflow plans and results, working closely with leadership across...

Payment Center Workflow CoordinatorAt National Life Group, we're seeking a skilled Payment Center Workflow Coordinator to join our Customer Innovation Group. This role is a key part of our team, responsible for providing workforce coordination to our customer-facing payment center team.Key Responsibilities:Proactively plan for effective departmental workflow...

Operations Manager, Life New BusinessWe are seeking a seasoned leader to join our team as the Manager of Life New Business Operations. This role will provide leadership to a team of Team Leads that serve as primary contacts for key agencies and field leaders.Key Responsibilities:Lead, mentor, and direct Team Leads across multiple sites, ensuring efficient...

Operations Manager, Life New BusinessWe are seeking a seasoned leader to join our team as the Manager of Life New Business Operations. This role will provide leadership to a team of Team Leads that serve as primary contacts for key agencies and field leaders.Key Responsibilities:Lead, mentor, and direct Team Leads across multiple sites, ensuring efficient...

Job SummaryWe are seeking a seasoned leader to join our team as the Manager of Life New Business Operations. This role requires a strong background in life insurance operations, with a focus on leading a team of team leads to provide exceptional service to our distribution partners.Key ResponsibilitiesLead, mentor, and direct team leads across multiple sites...

The Opportunity to Make a Difference Our Annuity Operations Specialists provide exceptional service to our distribution partners—agents and agencies—by ensuring that life insurance applications are handled with efficiency, precision, and a genuine sense of care that instills confidence in our clients. You will play a crucial role in assessing fundamental...

Job SummaryThe Quality Assurance Senior Specialist – Life Underwriting is a critical role within our underwriting department, responsible for ensuring the accuracy and compliance of underwriting decisions and processes. This position involves conducting thorough audits of underwriting files, identifying trends and areas for improvement, and providing...

Quality Assurance Senior Specialist - Life UnderwritingAt National Life Group, we are seeking a highly skilled Quality Assurance Senior Specialist to join our Life Underwriting team. This role is responsible for evaluating and enhancing the quality of underwriting decisions and processes within our underwriting department.Key Responsibilities:Conduct...

Job SummaryThe Claims Team Manager is a key leadership role within National Life Group's Claims Team, responsible for driving the execution of team objectives, service delivery, and expectations. This individual will maintain an advanced working knowledge of claims procedures, policies, and system applications, as well as company life and annuity product...

Job Summary The Senior Quality Assurance Specialist - Life Underwriting is responsible for evaluating and enhancing the quality of underwriting decisions and processes within National Life Group's underwriting department. This role involves conducting thorough audits of underwriting files to ensure compliance with National Life Group's philosophy,...

About the RoleThe HRIS Specialist plays a crucial role in managing and optimizing Human Resources Information Systems (HRIS) within the organization. This position focuses on maintaining HR data accuracy, supporting strategic HR decisions, and enhancing HR processes through effective system management and data analysis.Key ResponsibilitiesSystem Management:...

Job SummaryThis role is responsible for providing exceptional service to clients, registered representatives, and internal staff. The ideal candidate will possess strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesHandle high-volume calls regarding brokerage accounts, managed accounts,...

About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as an Annuity Case Associate. As a key member of our team, you will be responsible for delivering a superior customer experience to our distribution channels by ensuring life insurance applications are processed with speed, accuracy, and caring curiosity.Key...

About the RoleWe are seeking a highly skilled and detail-oriented Annuity Case Manager to join our team at National Life Group. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our distribution channels, ensuring annuity insurance applications are processed with speed, accuracy, and caring curiosity.Key...

Job SummaryThis role is responsible for providing exceptional service to registered representatives, branch office supervisors, field staff, clients, and internal staff. The ideal candidate will possess strong problem-solving skills, attention to detail, and excellent communication skills.Key ResponsibilitiesEfficiently handle high call volumes regarding...

Job SummaryThis role is responsible for providing exceptional service to registered representatives, branch office supervisors, field staff, clients, and internal staff. The ideal candidate will possess strong problem-solving skills, attention to detail, and excellent communication skills.Key ResponsibilitiesEfficiently handle high call volumes regarding...

Job SummaryThe Operations Manager provides strategic leadership to a team of Case Managers, Replacement Technicians, and Policy Support personnel. This role requires a strong focus on establishing and sustaining a professional and productive team collaboration with distribution partners.Key ResponsibilitiesManage a team to deliver efficient, productive, and...

The Opportunity to Make a Difference Our Annuity Associates provide an exceptional customer experience to our distribution partners—agents or agencies—by ensuring that life insurance applications are handled with efficiency, precision, and a genuine sense of care that instills confidence in our clients. In addition to evaluating fundamental life...

Operations Internship OpportunityJoin National Life Group as an Operations Intern and gain hands-on experience in the life insurance application process. This 10-week paid internship provides a comprehensive understanding of operations, from application intake to policy issuance.Key Responsibilities:Assist with receiving and reviewing incoming life insurance...