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Chief Operations Officer

2 months ago

Pinellas Park, Florida, United States INNOVATIVE THE COLLIER AT NAPLES Full time
Job Overview

Position: EXECUTIVE DIRECTOR

SUMMARY: The Executive Director is responsible for overseeing the safety and dignity of residents within the facility. This role requires collaboration with all personnel to ensure that resident care objectives and facility goals are consistently achieved. The director must demonstrate effective management of the establishment, including staff, external contractors, deliveries, maintenance, inspections, and any other factors that may influence the safety and well-being of residents.

QUALIFICATIONS: To excel in this position, candidates must fulfill specific job responsibilities while adhering to established protocols and timelines. Effective communication skills in all forms are essential. The qualifications outlined below represent the necessary knowledge, skills, and abilities required for this role. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

Education and Experience: Proficiency in reading, writing, and verbal communication, along with the ability to follow both written and oral instructions.

Certificates, Licenses, Registrations: High School Diploma

FLORIDA CORE Certification

Skills and Abilities: A strong understanding of the needs of the elderly is crucial. The ability to identify unusual behaviors or physical conditions in residents and report these observations to the resident care supervisor is required. Familiarity with all facility policies and procedures is essential. Candidates must demonstrate the ability to manage stress effectively, prioritize multiple tasks, make decisions under pressure, and possess strong organizational skills.

WORK ENVIRONMENT: This position entails moderate physical demands, including frequent walking, bending, lifting, and pushing/pulling during work hours.

KEY RESPONSIBILITIES: The following duties are essential, but additional responsibilities may be assigned by the supervisor:

  • Review all entries in the communication logbook at the start of each shift.
  • Assess resident notes from the previous day and make necessary corrections.
  • Ensure resident safety through appropriate behavioral interventions.
  • Oversee the monthly collection of room and board and ensure timely deposits.
  • Collaborate with community staff to meet resident needs and ensure alignment with care plans.
  • Maintain adequate staffing levels to provide care for residents.
  • Ensure timely updates of resident information in electronic systems.
  • Document all communications with residents, families, and responsible parties in the database.
  • Ensure compliance with all state regulatory agency requirements.
  • Manage monthly billing procedures to maintain cash flow.
  • Submit payroll hours bi-monthly to the appropriate agency.
  • Conduct monthly census analysis reports to track trends and optimize occupancy.
  • Place weekly orders for food, paper goods, chemicals, and consumables while adhering to budget constraints.
  • Coordinate with EMS and families during emergencies.
  • Ensure the facility's common areas are presentable for guests and families.
  • Practice proper hygiene and handwashing techniques for infection control.
  • Provide facility tours to visitors as needed.
  • Answer phones as required.