Virtual Receptionist

2 days ago

Los Altos, California, United States SMITH. Full time
Virtual Receptionist Job Description

We are seeking experienced call-handling professionals to join our elite team at SMITH. as Virtual Receptionists. Our company is passionate about providing the best work environment, pay, and culture for our agents to shine and utilize their inner "superpowers" every day.

What We Offer:

  • A fast-paced and dynamic work environment
  • An industry-leading income and opportunities for career growth
  • The flexibility to work from the comfort and convenience of your home
  • A 24/7/365 operation, with full-time and part-time positions available

Responsibilities:

  • Answering calls for a variety of different businesses and professionals
  • Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
  • Understanding the caller's needs and providing business information
  • Working as part of a team to contribute to continued excellence

Requirements:

  • Authorization to work in the United States and the ability to pass a background check
  • A personal desktop or laptop computer with Google Chrome browser installed
  • Minimum 8GB RAM and a 1024x768 display resolution
  • A reliable broadband internet connection with less than 50 ms ping, greater than 10 Mbps download, and greater than 3 Mbps upload
  • Strong typing skills: at minimum 40 wpm
  • A quiet environment for answering calls, plus a headset with a microphone arm attached
  • Call handling experience

Why Join Us:

At SMITH., we are committed to providing our Virtual Receptionists with the best possible work environment, pay, and culture. If you thrive in a fast-paced environment and enjoy speaking with people, this is the right position for you.

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