Customer Service Representative

2 months ago


Los Angeles, United States Latham & Watkins Full time

Customer Service Representative

Tracking Code 4926 Job Description Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Customer Service Representative to join our winning team, located in our Global Services Office in downtown Los Angeles. As part of the Global Reception Services team, you will utilize phone, email and chat systems to provide high-quality, knowledgeable and consultative customer service and administrative support to domestic and international clients and colleagues requesting reception, facility, conference room, emergency notification and travel support services. Global Reception Services is a 24-hour/7-day-a-week concierge and contact center, seeking highly-qualified employees with extensive customer service experience. The Customer Service Representative quickly builds meaningful relationships with their clients, determines their needs, and efficiently identifies the appropriate firm resource to satisfy the request.

As the global outbreak of COVID-19 continues to unfold, Latham has taken precautions to help protect our people, clients, and the communities where we live and work. This includes a shift to virtual work for the majority of our lawyers and staff. This role will likely start virtually while the firm continues to evaluate the situation.

**Shift**

* Tuesday - Saturday, 3:30 pm - 12:00 am

**If you:**

* Enjoy working both independently and in a team environment

* Take initiative and excel at connecting the dots

* Are a clear and effective communicator

* Welcome diversity and the opportunity to support international clients

* Thrive in a collaborative, dynamic environment

* Want to be challenged

**And have:**

* A minimum of two (2) years of relevant receptionist, technology, administration, guest services and/or inbound customer service call center experience

* The ability to work your scheduled shift, which includes nights, weekends and holidays in order to support a 24/7 working environment

* Experience working in a support function while leveraging different forms of technology, tools and systems

* A deep enthusiasm and passion for building great working relationships

We encourage you to apply

**When our offices reopen, the shift for this schedule will be Tuesday - Friday, 3:30 pm - 12:00 am PT (in office), and Saturday, 3:30 pm - 12:00 am PT (virtual).** The virtual Saturday shift may be subject to change based on the business needs of the firm.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)?. Please click the link below to review the Ordinance.

Please to review your rights under U.S. employment laws. #LI-SW2

Job Location Los Angeles, California, United States Department Global Business Operations Position Type Full-Time/Regular ** Apply**

** Share**



  • Los Angeles, California, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at our Hawthorne, CA location. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate resolution of their inquiries and...


  • Los Angeles, California, United States Perfect Flo Plumbing Service Inc. Full time

    Job OverviewPosition: Customer Service RepresentativeIndustry: Plumbing ServicesJob ResponsibilitiesAs a Customer Service Representative, your primary responsibilities will include:Handling incoming calls for a plumbing service provider.Entering customer information into our management software.Coordinating schedules and dispatching service...


  • Los Angeles, United States Caliber Collision Repair Services Full time

    Service Center. Los Angeles - Downtown. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to Customer Service Representative, Customer Service, Representative, Retail, Service


  • Los Angeles, United States Airport Marina Honda Full time

    Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. * The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. * The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service...


  • Los Angeles, United States AMPM CAR RENTAL Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativePosition Type: Full time And Part time position in office available (no remote)Location: Los Angeles International Airport (LAX)Work Authorization: Legal to work in United states (No sponsorship provided)Number of Openings: 6 openings available (3 for Indoor Representatives, 3 for...


  • Los Angeles, California, United States OMI Inc. Full time

    Job OverviewAre you looking for a fresh start in a dynamic business environment? OMI Inc. is seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative.As a key member of our customer service team, you will have the opportunity to work with nationally recognized telecommunications companies,...


  • Los Angeles, California, United States GINO CORPORATION Full time

    About the RoleGino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and ensuring their satisfaction with our products and services.Key ResponsibilitiesManage large volumes of customer...


  • Los Angeles, California, United States GINO CORPORATION Full time

    About the Role:Gino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Manage large volumes of customer inquiries via phone, email,...


  • Los Angeles, United States University of Southern California Full time

    Capitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institut Customer Service, Customer Service Representative, Representative, Business Services, Diversity, Education,...


  • Los Angeles, California, United States OMI Inc. Full time

    Job OverviewAre you looking for a fresh start in a dynamic business environment? OMI Inc. is seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative.As a key member of our customer service team, you will have the opportunity to work with nationally recognized telecommunications companies,...


  • Los Angeles, United States IDB Bank - Israel Discount Bank Of New York Full time

    Manage all administrative aspects of boarding new and renewed loans, including:Ensuring that KYC documentation is complete for new loans;Manage the process of crediting loan application fees to the appropriate general ledger account, authorizing paym Customer Service Representative, Customer Service, Representative, Officer, Operations, Retail, Banking


  • Los Angeles, United States Individual FoodService Full time

    F&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: ...


  • Los Angeles, United States Airport Marina Honda Full time

    Job DescriptionJob DescriptionAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. The Customer Service Representative is responsible for ensuring customer satisfaction and...


  • Los Angeles, United States Individual FoodService Full time

    Job DescriptionJob DescriptionF&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...


  • Los Angeles, United States Individual FoodService Full time

    Job DescriptionJob DescriptionF&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...


  • Los Angeles, United States Circle K Stores Inc. Full time

    Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible...


  • Los Angeles, California, United States Pizza Hut Shop Full time

    About Pizza Hut ShopPizza Hut Shop is a leading food service company that prides itself on providing fast, fun, and friendly service to our customers. We are committed to delivering high-quality food and exceptional customer experiences.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you...


  • Los Angeles, California, United States Pizza Hut Shop Full time

    About Pizza Hut ShopPizza Hut Shop is a leading food service company that prides itself on providing fast, fun, and friendly service to our customers. We are committed to delivering high-quality food and exceptional customer experiences.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you...


  • Los Angeles, United States Kahn Air Conditioning Full time

    Job DescriptionJob DescriptionDescription:With decades of experience, we have consistently provided top-notch services to residential and commercial clients, earning a reputation for reliability, expertise, and customer satisfaction. As we continue to grow and innovate, we are currently seeking a dynamic and customer-focused individual to join our team as a...


  • Los Angeles, California, United States Qonten Full time

    About QontenWe are a dynamic and innovative company that values exceptional customer experiences. As a Customer Service Representative, you will play a vital role in delivering outstanding service to our clients.Key ResponsibilitiesAssist clients to resolve general customer service inquiries as needed.Understand and analyze clients' life events that may...