Patient Access Representative 2 On-Site Specialist
3 weeks ago
The Patient Access department at the University of Miami is seeking a full-time Patient Access Representative 2 to work on-site at the UHealth campus. This role is responsible for registering patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
Key Responsibilities- Obtain, confirm, and enter demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
- Contact patients' families or physicians' offices to obtain missing insurance information.
- Verify insurance and confirm insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
- Collaborate with scheduling departments to identify add-on patients.
- Obtain necessary authorizations, pre-certifications, and referrals.
- Notify patients of liabilities and collect funds.
- Maintain appropriate records, files, and accurate documentation in the system of record.
- Adhere to University and unit-level policies and procedures and safeguard University assets.
- High school diploma required; Bachelor's degree preferred.
- Minimum 2 years of relevant experience required.
- Bilingual preferred.
- Knowledge of generally accepted accounting procedures and principles.
- Skill in completing assignments accurately and with attention to detail.
- Ability to process and handle confidential information with discretion.
- Ability to work independently and/or in a collaborative environment.
- Ability to communicate effectively in both oral and written form.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
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