Senior CX Insights Specialist

1 day ago


St Louis, Missouri, United States ZEEKTEK Full time
Senior CX Insights Specialist

ZEEKTEK seeks a highly skilled Senior CX Insights Specialist to contribute to our team for a 6-month contract. This role offers remote work opportunities from anywhere in the US.

About the Role:
  • We are looking for an experienced researcher who can design and implement research studies to understand member and provider experiences, providing actionable insights to leadership teams.
Key Responsibilities:
  • The successful candidate will deliver high-quality research findings and present actionable insights to senior business executives using data visualization tools.
  • Develop and maintain relationships with cross-functional teams to ensure effective communication of research results.
Required Skills/Experience:
  • You should have experience working with online research communities (e.g., Fuel Cycle) and facilitation tools to gather insights from diverse customer groups.
  • Create and manage survey instruments, questionnaires, and feedback tabs to capture valuable customer feedback.
  • Present complex research findings in an engaging and accessible manner to stakeholders.
Preferred Skills/Experience:
  • Design, build, and launch user testing platforms to validate product experiences and identify areas for improvement.
  • Collaborate with data analysts to leverage business intelligence tools and reporting software.
Education Requirement:

A Master's degree or equivalent experience (6+ years in CX/VOC research roles) is required for this position.

Compensation:

The estimated salary for this position is $90,000 - $125,000 per year, depending on location and experience.



  • St Louis, Missouri, United States Energizer Holdings Full time

    Unlock Business Value with Advanced Analytics">Energizer Holdings seeks an experienced Data Scientist to join our team and drive business growth through data-driven insights.">Estimated Salary: $140,000 - $200,000 per year">Job Description">In this role, you will work closely with our Enterprise Data and Analytics team to develop and apply AI/ML skills to...


  • St Louis, Missouri, United States Lutheran Senior Services Full time

    Job Title: Senior Infrastructure SpecialistAt Lutheran Senior Services, we are seeking a highly skilled Senior Infrastructure Specialist to join our team. This is an exciting opportunity for a motivated and detail-oriented individual to take on a key role in ensuring the smooth operation of our IT infrastructure.About the Role:We are looking for an...


  • St Louis, Missouri, United States Sunrise Senior Living Full time

    Sunrise Senior Living, a renowned provider of senior care services, is seeking an experienced Licensed Practical Nurse (LPN) to join our team as a Senior Care Specialist - Resident Wellness.About the Role:We are committed to delivering high-quality care with a personal touch, and we need your expertise to help us achieve this goal. As a Senior Care...


  • St Louis, Missouri, United States ZEEKTEK Full time

    Customer Experience Research LeadZEEKTEK is seeking a highly skilled Customer Experience Research Lead to join our team for a 6-month contract. This position allows you to work remotely from anywhere in the US.About the Role:We are looking for an experienced researcher who can conduct in-depth research to understand member and provider experiences, providing...


  • St Louis, Missouri, United States Sunrise Senior Living Full time

    About Sunrise Senior LivingSunrise Senior Living has been a champion of quality of life in senior care for over 30 years. We prioritize delivering high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.Our MissionWe are passionate about our mission to champion quality of life for all seniors. Our team members are...


  • St Louis, Missouri, United States Sunrise Senior Living Full time

    Sunrise Senior Living is a leading provider of senior care services, committed to championing quality of life for all seniors. We are seeking a skilled C.N.A. Caregiver to join our team in providing the highest degree of quality care and services to our residents.About Sunrise Senior LivingWe have been delivering high-quality care with a personal touch for...


  • St Louis, Missouri, United States Edward Jones Full time

    At Edward Jones, we're seeking a seasoned Business Performance Director to lead our financial insights team. As a key member of our organization, you will be responsible for developing and maintaining market segmented frameworks, aligning sub-capabilities, and driving business performance across the enterprise.About UsWe are a Fortune 500 company with over 8...


  • St Louis, Missouri, United States Sunrise Senior Living Full time

    Sunrise Senior Living OpportunitySunrise Senior Living, a leading provider of senior care services, seeks a dedicated Caregiver to join our team in St. Louis, MO. As a Caregiver, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social well-being.About the Role:- Provide personal...


  • St Louis, Missouri, United States Hubbell Incorporated Full time

    Job OverviewData Analyst Interns play a vital role in transforming raw data into actionable insights, driving informed business decisions at Hubbell Incorporated. The 10-12 week program offers a comprehensive corporate experience, providing students with hands-on opportunities to develop technical skills and apply theoretical knowledge.Benefits of the...


  • St Louis, Missouri, United States Christian Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Senior Telehealth Nurse Specialist to join our team at Christian Hospital. This is a rewarding opportunity for a dedicated professional to make a meaningful difference in the lives of patients recovering from heart conditions or cardiac surgery.About the RoleAs a Senior Telehealth Nurse Specialist,...


  • St Louis, Missouri, United States Security Title Insurance Agency, LLC Full time

    Job Description:We are seeking a highly skilled and experienced Senior Title Transaction Specialist to join our team at Security Title Insurance Agency, LLC. This is a full-time position that requires a strong background in real estate transaction closings and title industry expertise.About the Role:The Senior Title Transaction Specialist will be responsible...

  • Research Director

    2 days ago


    St Louis, Missouri, United States ZEEKTEK Full time

    Research Director - Customer ExperienceZEEKTEK is seeking a highly skilled Research Director - Customer Experience to lead our research initiatives for a 6-month contract. This position offers remote work opportunities from anywhere in the US.About the Role:We are looking for an experienced researcher who can develop and execute research strategies to drive...

  • Senior SEO Strategist

    2 weeks ago


    St Louis, Missouri, United States Build-A-Bear Full time

    At Build-A-Bear, we're seeking a highly skilled Senior Specialist, SEO to drive our digital marketing strategy forward. This role is responsible for optimizing website traffic, directly impacting brand awareness and visibility, long-term ROI, lower customer acquisition costs, market positioning, and improved user experience.Key Responsibilities:Perform...


  • St Louis, Missouri, United States Integrated Facility Services Full time

    About the RoleIntegrated Facility Services, a leading commercial and industrial mechanical contractor in the St. Louis area, seeks an experienced professional to fill the position of Senior Field Services Specialist.


  • St Louis, Missouri, United States Ethos Medical Staffing Full time

    Ethos Medical Staffing is a leading nurse-owned and operated staffing agency, dedicated to providing exceptional care for those who care for our communities. Our commitment to quality and patient-centered care sets us apart in the industry.We are currently seeking a skilled Senior Medical Imaging Specialist to join our team. As a Senior Medical Imaging...


  • St Louis, Missouri, United States Nooter Construction Full time

    Job OverviewNooter Construction seeks an experienced Senior Construction Project Specialist to join our team. This role involves working closely with site staff and clients to ensure successful project execution.


  • St Louis, Missouri, United States BJC HealthCare Full time

    Join Our Cardiology Team as a Senior Cardiac Nurse SpecialistWe are seeking an experienced and compassionate CARDIAC NURSE SPECIALIST to join our esteemed team at BJC Healthcare. This is an exceptional opportunity for a dedicated professional like you to make a meaningful impact in the lives of patients suffering from cardiac conditions.About the...


  • St Louis, Missouri, United States BJC Full time

    About the RoleWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Senior Cardiovascular Nurse Specialist. This is a unique opportunity to work in a fast-paced cardiovascular surgery division, providing exceptional patient care and contributing to the development of our nursing staff.

  • Senior Cardiologist

    2 weeks ago


    St Louis, Missouri, United States Purple Cow Recruiting Full time

    About the OpportunityPurple Cow Recruiting is seeking a skilled Senior Cardiologist to join our team in St. Louis, MO. As an Echocardiography Specialist, you will play a crucial role in providing high-quality patient care and assessments while developing and maintaining our echocardiography program.


  • St Louis, Missouri, United States Bethesda Health Full time

    About the RoleWe are seeking a highly skilled Senior Clinical Education Specialist to join our team at Bethesda Health. As a key member of our education department, you will play a vital role in developing and implementing comprehensive orientation and training programs for our staff, emphasizing regulatory compliance and safety in long-term care.