Senior CX Insights Specialist
1 day ago
ZEEKTEK seeks a highly skilled Senior CX Insights Specialist to contribute to our team for a 6-month contract. This role offers remote work opportunities from anywhere in the US.
About the Role:- We are looking for an experienced researcher who can design and implement research studies to understand member and provider experiences, providing actionable insights to leadership teams.
- The successful candidate will deliver high-quality research findings and present actionable insights to senior business executives using data visualization tools.
- Develop and maintain relationships with cross-functional teams to ensure effective communication of research results.
- You should have experience working with online research communities (e.g., Fuel Cycle) and facilitation tools to gather insights from diverse customer groups.
- Create and manage survey instruments, questionnaires, and feedback tabs to capture valuable customer feedback.
- Present complex research findings in an engaging and accessible manner to stakeholders.
- Design, build, and launch user testing platforms to validate product experiences and identify areas for improvement.
- Collaborate with data analysts to leverage business intelligence tools and reporting software.
A Master's degree or equivalent experience (6+ years in CX/VOC research roles) is required for this position.
Compensation:The estimated salary for this position is $90,000 - $125,000 per year, depending on location and experience.
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Data Insights Specialist
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Customer Experience Research Lead
1 day ago
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Caregiver Nurse Specialist for Seniors
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Senior Caregiver Specialist
2 weeks ago
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Senior Care Specialist
2 weeks ago
St Louis, Missouri, United States Sunrise Senior Living Full timeSunrise Senior Living OpportunitySunrise Senior Living, a leading provider of senior care services, seeks a dedicated Caregiver to join our team in St. Louis, MO. As a Caregiver, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social well-being.About the Role:- Provide personal...
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Data Insight Specialist
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Senior Telehealth Nurse Specialist
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Research Director
2 days ago
St Louis, Missouri, United States ZEEKTEK Full timeResearch Director - Customer ExperienceZEEKTEK is seeking a highly skilled Research Director - Customer Experience to lead our research initiatives for a 6-month contract. This position offers remote work opportunities from anywhere in the US.About the Role:We are looking for an experienced researcher who can develop and execute research strategies to drive...
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Senior SEO Strategist
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Senior Field Services Specialist
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Senior Medical Imaging Specialist
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Senior Cardiac Nurse Specialist
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Senior Clinical Education Specialist
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