Clinical Support Specialist

3 weeks ago


New Bedford, Massachusetts, United States Dartmouth Health Full time

Job Summary

We are seeking a skilled Clinical Support Specialist to join our team at Dartmouth Health. In this role, you will provide clinical support to our patients and healthcare providers in an outpatient care setting.

Key Responsibilities

  • Greets and checks in patients, notifies providers, and prepares patient rooms and equipment for procedures and exams.
  • Takes and records vital signs, informs providers of patient vital signs and concerns.
  • Recognizes and treats emergency patients as a priority, assists with patient examinations and treatments.
  • Handles patient situations over the phone, schedules appointments and procedures with medical professionals.
  • Registers new patients and establishes medical records.
  • Prepares patient billings and assists with insurance and other forms.
  • Supplies authorized information upon request by third-party payors.
  • Instructs patients in preparation for specific procedures.
  • Collects and processes routine laboratory specimens.
  • Operates and maintains clinical equipment.
  • Maintains aseptic technique, including sterilization, disinfection, and disposal of contaminated materials.
  • Cleans, wraps, and autoclaves instruments, cares for supplies and equipment.

Qualifications

  • Graduate of an accredited Medical Assistant Program.
  • Previous experience in office or outpatient ambulatory care setting strongly preferred.
  • Demonstrated strong communication, organizational, and interpersonal skills.
  • Ability to work well as a member of a team.
  • Computer skills strongly preferred.
  • Willingness to participate in evening, weekend, and holiday coverage according to department needs.

Required Licensure/Certifications

  • American Association Medical Assistants (AAMA) certified or eligible to sit for the AAMA National Certification exam or American Medical Technologists (AMT) Registered or eligible to sit for the AMT National Registration exam.
  • Current BLS certification required.

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