Success Coach

2 weeks ago


Hollywood, Florida, United States Be Strong International Full time
Job Title: Success Coach

Be Strong International is seeking a highly motivated and experienced Success Coach to join our team. As a Success Coach, you will play a critical role in empowering families and youth to achieve their goals and improve their overall well-being.

Job Summary:

The Success Coach will be responsible for recruiting and enrolling families in our program, creating individualized success plans, and conducting routine plan reviews to ensure alignment with participant needs. You will also identify community resources and services, provide referrals, and make connections to support participant success.

Key Responsibilities:
  • Recruit and enroll families in our program
  • Develop and implement individualized success plans
  • Conduct routine plan reviews and make adjustments as needed
  • Identify community resources and services to support participant success
  • Provide referrals and make connections to support participant success
  • Document coordinated service activities in detailed case notes
  • Ensure families complete satisfaction surveys
Requirements:
  • Bachelor's degree in criminal justice, social work, human services, or related field
  • Two years or more of case management experience
  • Experience working with neighborhood organizations and residents
  • Knowledge of community and social issues
  • Effective verbal and written communication skills
  • Ability to meet physical demands of door-to-door canvassing and facilitating/participating in neighborhood events
Preferred Qualifications:
  • Demonstrated mastery in the relevant field
  • Track record of successful stakeholder engagement
  • Fluency in multiple languages (Spanish or Haitian Creole preferred)
Personal Characteristics:
  • Creativity and innovation in improving the image and functional capacity of the organization
  • Ability to behave ethically and align with the organization's values
  • Strong communication and interpersonal skills
  • Ability to focus on client needs and provide excellent customer service
  • Ability to work cooperatively and effectively with others
  • Ability to lead and make decisions that support the organization's goals

Be Strong International is an equal opportunity employer and welcomes applications from diverse candidates. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent on references and background checks successfully passed.



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