Wine Tasting Associate

1 week ago


Napa, California, United States Peju Winery Full time
{"title": "Guest Service Associate", "description": "About Peju Winery

At Peju Winery, we're passionate about creating memorable moments for our guests. As a Guest Service Associate, you'll be the first point of contact for our visitors, providing a warm welcome and ensuring they have an exceptional experience.

Key Responsibilities
  • Greet and Engage Guests: Welcome guests with a smile and a warm demeanor, sharing your knowledge about the winery and its history.
  • Provide Exceptional Service: Offer guests products and other purchasing opportunities, while ensuring a seamless and enjoyable experience.
  • Utilize Technology: Work with our POS registers and reservations systems to collect guest contact information and process purchases.
  • Work as a Team Player: Collaborate with colleagues to support the Tasting Room operation and provide exceptional service to our guests.
Requirements
  • Previous Guest Service Experience: A background in luxury retail, restaurant, or hotel guest service is preferred.
  • Engaging Presence: Possess a positive and humble attitude, with the ability to work well independently and harmoniously with a team.
  • Technical Skills: Experience with reservation systems and POS software is a plus.
  • Availability: Ability to work weekends and holidays is required.
Benefits
  • Vacation and Holiday Pay
  • Employee Wellness Program
  • Winery Discounts
  • 401k Retirement Plan with Company Match
  • Voluntary Supplemental Programs
", "lang_code": "en"}

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