Food Service Supervisor

3 days ago


Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at the Choctaw Resort Development Enterprise. As a Food Service Supervisor, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring exceptional customer service and satisfaction, and maintaining high standards of quality and profitability.

Key Responsibilities
  • Operations Management: Supervise and coordinate the activities of front-of-house staff, ensuring smooth and efficient service delivery.
  • Customer Service: Foster a positive and welcoming environment, responding to customer complaints and resolving issues in a professional manner.
  • Staff Management: Train, develop, and evaluate the performance of team members, providing constructive feedback and coaching to enhance their skills and knowledge.
  • Quality Control: Monitor and maintain high standards of food quality, presentation, and cleanliness, ensuring compliance with health and safety regulations.
  • Inventory Management: Oversee inventory levels, ordering supplies, and managing stockroom operations to minimize waste and optimize efficiency.
  • Financial Management: Monitor sales, revenue, and expenses, identifying areas for cost reduction and implementing strategies to improve profitability.
  • Team Leadership: Lead by example, demonstrating a positive attitude, and promoting a culture of teamwork and collaboration.
Requirements
  • Education: High school diploma or equivalent required; two years of progressive food and beverage experience preferred.
  • Certifications: Serv-Safe certification required; C.A.R.E. certification preferred.
  • Language Skills: Ability to read, write, and communicate effectively in English.
  • Mathematical Skills: Ability to perform basic math calculations and interpret data.
  • Reasoning Ability: Ability to analyze problems, collect data, and draw valid conclusions.
Working Conditions

The physical demands of this role include moderate physical ability, standing and walking for extended periods, and exposure to moderate noise levels. The work environment is fast-paced and dynamic, requiring flexibility and adaptability.



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