Retail and E-Commerce Operations Manager

2 weeks ago


New Orleans, Louisiana, United States The National World War II Museum Full time

E-Commerce Manager Job Description

We are seeking an experienced E-Commerce Manager to join our team at The National WWII Museum. In this role, you will be responsible for developing and implementing e-commerce strategies that drive online sales and customer acquisition.

Job Summary

  • Develop and implement e-commerce strategies aligned with the company's goals.
  • Oversee the functionality, design, and user experience of the E-Commerce platform.
  • Manage the online product catalog, including product listings, descriptions, pricing, and ensure all information is accurate and consistent.

Responsibilities

  • Develop and implement e-commerce strategies that drive online sales and customer acquisition.
  • Collaborate with the Marketing Department for retail and non-retail generated print and digital publications.
  • Suggest ways to improve overall sales and profits.
  • Assist in identifying and developing products that could have significant impact on ecommerce revenue.

Requirements

  • Minimum High School Diploma/GED or comparable work history.
  • Able to communicate clearly and pleasantly with customers, supervisors, and co-workers.
  • Must possess basic mathematical skills and abilities.
  • Must have knowledge of, or be able to learn, the Counterpoint and e-commerce hosting platform (Big Commerce) to ensure data and inventory integrity on all items is maintained.

Benefits

  • Medical insurance – 2 plan options; Museum pays 75% of premium.
  • Dental and vision insurance.
  • Flexible spending account.
  • 401(k) – Museum matches 50% of employee contribution up to 6%; employer contribution full vested after 3 years of employment.
  • Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available.
  • Paid vacation and sick leave, 10 paid holidays per year.
  • Free parking.
  • Tuition assistance and professional development.
  • Employee assistance program.

Salary

The estimated salary for this role is around $80,000-$100,000 per year, depending on experience.



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