National WWII Museum E-Commerce Director
5 days ago
About the Role
We are seeking a highly skilled Retail E-Commerce Manager to join our team at The National WWII Museum. As a key member of our retail operations team, you will be responsible for developing and implementing e-commerce strategies that drive online sales and customer acquisition.
Key Responsibilities
- Develop and implement e-commerce strategies aligned with the company's goals to drive online sales and customer acquisition.
- Oversee the functionality, design, and user experience of the E-Commerce platform.
- Manage the online product catalog, including product listings, descriptions, pricing, and ensure all information is accurate and consistent.
- Collaborate with the Marketing Department for retail and non-retail generated print and digital publications.
- Suggest ways to improve overall sales and profits.
- Monitor stock levels and assist in identifying and developing products that could have significant impact on ecommerce revenue.
- Work with the Assistant Director of Museum Stores to ensure a seamless interaction between store and e-commerce operations.
Requirements
- Minimum High School Diploma/GED or comparable work history.
- Able to communicate clearly and pleasantly with customers, supervisors, and co-workers.
- Must possess basic mathematical skills and abilities.
- Must have knowledge of, or be able to learn, the Counterpoint and e-commerce hosting platform (Big Commerce) to ensure data and inventory integrity on all items is maintained.
Benefits
- Medical insurance – 2 plan options; Museum pays 75% of premium.
- Dental and vision insurance.
- Flexible spending account.
- 401(k) – Museum matches 50% of employee contribution up to 6%; employer contribution full vested after 3 years of employment.
- Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available.
- Paid vacation and sick leave, 10 paid holidays per year.
- Free parking.
- Tuition assistance and professional development.
- Employee assistance program.
Salary
The estimated salary for this role is around $70,000-$90,000 per year, depending on experience.
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