Restaurant Operations Manager

1 day ago


VIRGINIA STATE UNIVERSITY VA USA, United States KFC Full time
Restaurant General Manager

As a Restaurant General Manager at KFC, you will be responsible for leading a high-performing team to deliver exceptional customer experiences and drive business results. This role requires a strategic thinker who can analyze financial performance, identify trends, and develop plans to improve restaurant operations.

Key Responsibilities:
  • Lead a team of restaurant staff to achieve sales and customer satisfaction goals
  • Analyze financial performance and identify areas for improvement
  • Develop and implement plans to improve restaurant operations, including cleanliness, hospitality, accuracy, maintenance, and product and speed of service
  • Conduct regular business reviews with management team to identify and drive tactics to close performance gaps
  • Partner with management team to ensure effective execution of training throughout the restaurant
  • Role model and demonstrate a passion for winning in the marketplace by executing on the following standards: Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service (CHAMPS); Cleanliness, Friendliness, Food (CFF) evaluations & projections
Requirements:
  • Arrive at work on time
  • Flexible scheduling
  • Follow procedures regarding operation of restaurant equipment (including fryers, ovens, etc.)
  • Regular access to personal vehicle
  • Able to lift up to 25 lbs and carry up to 30 feet
  • Able to push/pull up to 90 lbs up to 30 feet
  • Able to stand and walk for a majority of work shift
  • Follow KFC cash handling safety and security procedures
  • Adheres to KFC and City/State/United States safety requirements
  • Knowledge of and compliance with KFC's Human Resources policies and processes


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