Customer Service Representative

5 days ago


San Antonio, Texas, United States Schnitzer Steel Full time

Job Summary:

Schnitzer Steel is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and respectful store environment.

Key Responsibilities:

  • Provide best-in-class customer care and support to customers in a fast-paced retail environment.
  • Promote sales and service to customers, meeting or exceeding sales goals and targets.
  • Maintain a high level of integrity, adhering to company policies and procedures.
  • Work collaboratively with the team to achieve sales goals and maintain a clean and organized store environment.
  • Identify and address customer concerns, escalating issues to management as needed.
  • Participate in ongoing training and education to improve sales and customer service skills.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment, meeting sales targets and providing exceptional customer service.
  • Reliable transportation and a valid driver's license (if applicable).
  • Ability to lift up to 50 pounds and stand for long periods.

Working Conditions:

  • Exposure to outdoor weather conditions and occasional noisy conditions.
  • Ability to work in a team environment and adapt to changing priorities.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and education opportunities.
  • A dynamic and supportive work environment.


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