Customer Service Representative
5 days ago
Job Summary:
Schnitzer Steel is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and respectful store environment.
Key Responsibilities:
- Provide best-in-class customer care and support to customers in a fast-paced retail environment.
- Promote sales and service to customers, meeting or exceeding sales goals and targets.
- Maintain a high level of integrity, adhering to company policies and procedures.
- Work collaboratively with the team to achieve sales goals and maintain a clean and organized store environment.
- Identify and address customer concerns, escalating issues to management as needed.
- Participate in ongoing training and education to improve sales and customer service skills.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment, meeting sales targets and providing exceptional customer service.
- Reliable transportation and a valid driver's license (if applicable).
- Ability to lift up to 50 pounds and stand for long periods.
Working Conditions:
- Exposure to outdoor weather conditions and occasional noisy conditions.
- Ability to work in a team environment and adapt to changing priorities.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and education opportunities.
- A dynamic and supportive work environment.
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