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Family Care Coordinator
2 months ago
We are seeking a highly skilled and compassionate Family Care Coordinator to join our team at DCI Donor Services. As a key member of our organization, you will play a critical role in facilitating the donation process and providing exceptional support to donor families, hospital personnel, and other stakeholders.
Key Responsibilities- Donation Discussion and Authorization: Determine family dynamics and assess the family's understanding of the patient's prognosis to initiate the donation discussion and authorization process.
- Communication and Collaboration: Respond to hospital referrals, communicate with attending physicians and healthcare teams, and provide families with accurate and timely information regarding the patient's clinical course.
- Family Advocacy and Support: Collaborate with hospital staff to provide potential donor families with education and support throughout the donation process.
- Documentation and Verification: Obtain authorization for donation, verify medical and legal documentation, and maintain accurate records.
- Education and Training: Provide education to hospital staff on authorization, family care, and donation processes.
- Education: Bachelor's degree in a related field.
- Experience: 2-4 years of experience in healthcare, counseling, bereavement, or crisis intervention.
- Skills: Exceptional teamwork, communication, and conflict management skills, with the ability to work independently and collaboratively.
- Certifications: Valid driver's license and ability to pass MVR underwriting requirements.
- Competitive Compensation: Yearly salary and comprehensive benefits package.
- Professional Development: Opportunities for growth and professional development within our organization.
- Work-Life Balance: Flexible scheduling and a supportive work environment.
DCI Donor Services is a leading organ procurement organization dedicated to saving lives through organ and tissue donation. Our mission is to provide exceptional service to donor families, recipients, and healthcare professionals while promoting diversity, equity, and inclusion.
