Customer Service Representative
1 week ago
At UniUni Logistics, we are seeking a skilled Operations Assistant to join our dynamic team. This role involves assisting in the receipt, inspection, and storage of inbound products, as well as coordinating with other departments to ensure seamless operations.
About Us
UniUni Logistics is a leading last-mile logistics company in North America, delivering tens of millions of parcels annually across Canada and the United States. Our innovative technology and crowdsourcing delivery model offer fast, economical, and reliable services to e-commerce clients nationwide.
Responsibilities- Assist in receiving, inspecting, handling, and stocking inbound products.
- Receive returns, count and confirm quantities, determine condition, and complete paperwork.
- Arrange for pick-up of shipments, contact delivery drivers, and coordinate schedules.
- Communicate effectively with other departments in the company.
- Respond quickly to customer inquiries, resolve problems, and communicate service issues to supervisor.
- Encourage safe work practices in others.
- Arrange daily cycle counts and follow variances.
- Weekly report updates.
- Other duties assigned to the position.
- Bachelor's degree or international equivalent.
- 1 year of relevant experience preferred, no experience is okay, everything will be trained.
- Moderate computer skills, assist in report data collection.
- Strong responsibility, follow supervision, good communication skills.
We offer a comprehensive benefits package, including 401K, dental, vision, medical insurance, paid holiday, paid time off, paid sick leave, management training program, and H1B sponsorship.
CompensationThe salary for this position is $19-$21 per hour in the first three months, with opportunities for growth and advancement.
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