Customer Service Associate

4 days ago


Mount Vernon, New York, United States German American Bank Full time
About the Role:
The Customer Service Associate - Banking role at German American Bank offers an exciting opportunity to join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. As a key member of our front-line staff, you will be responsible for providing personalized support to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:
• Respond to client inquiries and concerns via phone, email, or in-person meetings.
• Collaborate with colleagues to resolve complex client issues.
• Develop and maintain relationships with clients to ensure high levels of satisfaction and loyalty.
• Participate in ongoing training and education to enhance product knowledge and skills.

What We Offer:
As a valued member of our team, you can expect a competitive salary ranging from $40,000 to $55,000 per year, based on experience. You'll also enjoy comprehensive health insurance, paid time off, and opportunities for career advancement in a dynamic and supportive environment.

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