Customer Service Representative
6 days ago
Discover a career at Kroger, where you can help feed the human spirit. As a Customer Service Representative - Fuel Center, you'll play a vital role in providing excellent customer service and ensuring a safe and efficient fueling experience for our customers.
We're looking for individuals who are passionate about delivering exceptional customer experiences and are comfortable working in a fast-paced environment. If you're a team player with a strong work ethic and a commitment to safety, we want to hear from you
About Us:
Kroger is a leading grocery retailer based in Indiana, with a proud history of innovation and community involvement. As part of our team, you'll have access to competitive benefits, opportunities for professional growth and development, and a collaborative work environment that values diversity, equity, and inclusion.
Job Description:
As a Customer Service Representative - Fuel Center, your primary responsibilities will include:
- Providing exceptional customer service, responding to customer inquiries, and resolving issues promptly and professionally
- Maintaining a clean and organized fuel center, including recovering displays and performing daily tours and inspections
- Ensuring compliance with corporate policies, procedures, and safety guidelines
- Promoting and following company initiatives, such as customer service excellence and safety programs
- Working cooperatively with colleagues to achieve sales and customer satisfaction goals
Qualifications:
- Familiarity with industry/technical terms and processes
- Ability to work in a fast-paced environment without direct supervision
- Excellent communication and interpersonal skills
Salary Range: $25,000 - $35,000 per year, depending on location and experience.
Benefits: Competitive pay, comprehensive benefits package, 401(k) plan, and opportunities for professional growth and development.
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