Customer Service Representative

6 days ago


Mount Vernon, New York, United States Kroger Full time

Discover a career at Kroger, where you can help feed the human spirit. As a Customer Service Representative - Fuel Center, you'll play a vital role in providing excellent customer service and ensuring a safe and efficient fueling experience for our customers.

We're looking for individuals who are passionate about delivering exceptional customer experiences and are comfortable working in a fast-paced environment. If you're a team player with a strong work ethic and a commitment to safety, we want to hear from you

About Us:

Kroger is a leading grocery retailer based in Indiana, with a proud history of innovation and community involvement. As part of our team, you'll have access to competitive benefits, opportunities for professional growth and development, and a collaborative work environment that values diversity, equity, and inclusion.

Job Description:

As a Customer Service Representative - Fuel Center, your primary responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving issues promptly and professionally
  • Maintaining a clean and organized fuel center, including recovering displays and performing daily tours and inspections
  • Ensuring compliance with corporate policies, procedures, and safety guidelines
  • Promoting and following company initiatives, such as customer service excellence and safety programs
  • Working cooperatively with colleagues to achieve sales and customer satisfaction goals

Qualifications:

  • Familiarity with industry/technical terms and processes
  • Ability to work in a fast-paced environment without direct supervision
  • Excellent communication and interpersonal skills

Salary Range: $25,000 - $35,000 per year, depending on location and experience.

Benefits: Competitive pay, comprehensive benefits package, 401(k) plan, and opportunities for professional growth and development.



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