Senior Customer Support Professional

1 week ago


Mount Vernon, New York, United States beBee Professionals Full time $30,000 - $45,000
Customer Service Representative Job Description

We are seeking a dedicated and customer-focused Career Development Opportunities in beBee Professionals

This role involves providing exceptional support to our customers through various communication channels.

Key Responsibilities:
  • Communication: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Troubleshooting: Resolve customer issues by providing accurate information and solutions.
  • Relationship Building: Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Record Keeping: Update customer records in the system and track interactions.
  • Team Collaboration: Work with other departments to ensure the best possible customer experience.
Requirements:
  • Education: High school diploma or equivalent is required.
  • Experience: Previous experience in customer service or a related field is preferred.
  • Skill Set: Excellent communication and problem-solving skills, ability to multitask and manage time efficiently, and proficiency with computers and customer service software.
Benefits:
  • Compensation Package: Competitive salary and performance-based bonuses.
  • Health Insurance: Health, dental, and vision insurance coverage.
  • Work-Life Balance: Paid time off and flexible working hours.
  • Career Advancement: Opportunities for career growth and development.
  • Dynamic Work Environment: Supportive and dynamic work environment.

The estimated salary for this position is around $50,000 per year, considering the location in Mount Vernon United States. If you have a passion for helping others and want to develop your career in customer service, send us your CV for consideration.



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