Customer Experience Representative

4 days ago


Orchard Park, New York, United States Carter'sOshKosh Full time
Job Overview

Carters/OshKosh is committed to providing an inclusive and welcoming environment for our customers and employees. We are looking for a Seasonal Sales Associate who can provide excellent customer service, maintain a safe and clean store, and work effectively in a fast-paced retail environment.

Key Responsibilities:

  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel services as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store


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