Sales and Customer Service Representative

3 days ago


Orchard Park, New York, United States Verizon Full time
Unlock Your Potential with Verizon

We are seeking a talented and motivated Sales and Customer Service Representative to join our team at Verizon.

About the Role:
  • Pursue retail sales by leveraging your passion for cutting-edge technology and exceptional customer service skills.
  • Analyze customers' needs by building connections and asking insightful questions.
  • Present product insights and solution recommendations to provide customers with a comprehensive sales solution.
  • Closing sales by utilizing effective communication skills to meet customer needs with intuitive tech solutions.
  • Develop yourself through ongoing training and up-skilling in operational functions across merchandising and inventory.
  • Potential to expand your customer base by making outbound calls and sending text messages to current Verizon customers interested in our products and services.

$49,000 - $59,000 per year (base pay and target individual-based commission)

What We Offer:
  • Best-in-class medical, dental, and vision benefits
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions
  • $2,500 stock grant per year, part of Verizon's Stock Together award program
  • Sales recognition programs that have awarded top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives
  • Five weeks of paid time off (vacation, holidays, personal days)
  • Eight weeks of paid parental leave for eligible new parents
  • Up to $8K per year in tuition assistance
  • Discounts up to 50% off on Verizon products and services
Requirements:
  • High school diploma or GED
  • One or more years of work experience
  • Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
  • Openness to picking up additional shifts and earning more income during peak periods


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