Lead Clinical Case Manager

2 weeks ago

Bronx, New York, United States HELP USA Full time
About HELP USA

At HELP USA, we are dedicated to ensuring that every individual has a safe and secure place to call home. As one of the largest providers of homeless services and low-income housing in the nation, we cater to at-risk populations, including families, individuals, veterans, survivors of domestic violence, and those facing physical and mental health challenges. With a substantial annual operating budget and a workforce of approximately 1400 employees across nearly 60 programs, we have positively impacted the lives of over 500,000 individuals confronting homelessness and poverty.

Position Overview

In the role of Senior Clinical Case Manager, you will report directly to the Director of Supportive Housing and oversee the case management team, including interns. Your responsibilities will encompass providing case management services to residents of Woodycrest Supportive Housing, who may be dealing with substance use and/or mental health issues. The services you provide will include individual counseling, benefits coordination, connections to community resources, intensive care referrals, employability assessments, and enhancing housing stability.

Key Responsibilities:
  • Manage a caseload of tenants, ensuring it does not exceed 15 households at any given time.
  • Provide bi-weekly supervision and support to case managers and student interns.
  • Conduct regular audits of case files and documentation.
  • Perform assessments, develop individualized service plans, and offer referrals and ongoing support to assist tenants in achieving their personal goals related to housing stability and overall well-being.
  • Act as a primary resource for supportive services available to tenants, connecting them with community-based services that align with their Individualized Service Plans (ISPs).
  • Facilitate various support groups and workshops aimed at promoting independent living.
  • Serve as a liaison with medical, mental health, and substance abuse service providers to ensure tenants receive the care they deserve.
  • Assist with educational and employment linkages.
  • Support tenants in overcoming barriers that may hinder timely rent payments.
  • Collaborate with property management to assist tenants in maintaining permanent housing.
  • Advocate for residents in various aspects of their lives, offering assistance as needed.
  • Participate in weekly supervision meetings with the Director of Supportive Housing, departmental staff meetings, interdepartmental team meetings, and case conferences.
  • Utilize the AWARDS electronic case management system for documenting case information and maintaining compliance with organizational policies and regulations.
Qualifications:
  • Master's degree in Social Work or a related field is required.
  • A minimum of 3 years of experience in case management, supervision, service coordination, assessment, counseling, and crisis intervention.
  • Familiarity with NYC benefits programs, rental assistance resources, and housing subsidy programs is preferred.
  • Excellent oral, written, and negotiation skills.
  • Strong organizational abilities and attention to detail.
  • Capacity to work independently as well as collaboratively within a team.
  • Proactive, dependable, and resourceful with a keen eye for detail.
  • Knowledge of family systems approach and experience with Motivational Interviewing and other best practices is preferred.
  • Proficiency in Microsoft Office applications.
  • A valid NYS driver's license is a plus.
  • Availability for evening and weekend coverage as necessary.
Compensation: $31.25/hour

EOE. A Drug-Free Workplace.

  • Clinical Case Manager

    7 days ago

    Bronx, New York, United States Montefiore Medical Center Full time

    Position Overview at Montefiore Medical CenterWe are seeking a Case Manager to oversee the coordination of healthcare services for our patients. The ideal candidate will possess a Bachelor's degree in a relevant discipline, hold a valid NYS RN License, and have 3-5 years of experience in acute care settings.Specialty: Case ManagementField: Healthcare...

  • Clinical Case Manager

    7 days ago

    Bronx, New York, United States Montefiore Medical Center Full time

    Opportunity at Montefiore Medical CenterWe are seeking a Case Manager to oversee the coordination of healthcare services for our patients. This role is based in Bronx, New York, and requires a Bachelor's degree in a relevant field, along with a valid NYS RN License and 3-5 years of experience in acute care settings.Specialty: Case ManagementDiscipline:...

  • Clinical Case Manager

    7 days ago

    Bronx, New York, United States Montefiore Medical Center Full time

    Position Overview at Montefiore Medical CenterWe are seeking a Case Manager to oversee the coordination of healthcare services for our patients. The ideal candidate will possess a Bachelor's degree in a relevant discipline, hold a valid NYS RN License, and have 3-5 years of experience in acute care settings.Specialty: Case ManagementField: Healthcare...

  • Clinical Case Manager Position

    1 week ago

    Bronx, New York, United States Montefiore Medical Center Full time

    Opportunity at Montefiore Medical CenterWe are seeking a Case Manager to oversee the coordination of healthcare services for our patients. The ideal candidate will possess a Bachelor's degree in a relevant discipline, hold a valid NYS RN License, and have 3-5 years of experience in acute care settings.Specialty: Case ManagementField: Healthcare...

  • Nurse Case Manager

    1 week ago

    Bronx, New York, United States Montefiore Medical Center Full time

    Nurse Case Manager Position at Montefiore Medical CenterJob Summary:Montefiore Medical Center seeks a skilled Nurse Case Manager to coordinate medical care services for patients.Key Responsibilities:Develop and implement individualized care plans to ensure quality patient care and compliance with regulations.Prepare and present clinical appeals for denials...

  • Clinical Case Coordinator

    2 weeks ago

    Bronx, New York, United States Montefiore Medical Center Full time

    Opportunity at Montefiore Medical CenterWe are seeking a Case Manager to oversee the coordination of healthcare services for our patients. This role is essential in ensuring that patients receive comprehensive medical care in an efficient manner.Specialty: Case ManagementDiscipline: Healthcare ServicesDuration: OngoingShift: DaytimeEmployment Type: Staff...

  • Clinical Case Coordinator

    7 days ago

    Bronx, New York, United States Montefiore Medical Center Full time

    About the Role at Montefiore Medical CenterWe are seeking a Case Manager to oversee the coordination of healthcare services for our patients. This position is crucial in ensuring that our patients receive comprehensive medical care tailored to their needs.Specialty: Case ManagementDiscipline: Healthcare ServicesDuration: OngoingShift: DaytimeEmployment Type:...

  • Case Management Support Specialist

    2 weeks ago

    Bronx, New York, United States Graham Windham Full time

    About Graham Windham In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school...

  • Case Manager

    3 weeks ago

    Bronx, New York, United States The Jewish Board Full time

    Make a bigger differenceCase ManagerAt The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make.Reasons you'll love working with us:• If you...

  • Case Manager

    2 days ago

    Bronx, New York, United States Rising Ground Full time

    About the RoleRising Ground is seeking a highly skilled Case Manager to join our Unaccompanied Children Program. As a Case Manager, you will be responsible for managing a caseload of 8 children who will be reunified with their sponsor in the US, safely and expeditiously.Key ResponsibilitiesManage a caseload of 8 children and provide case management services...

  • Case Manager

    1 week ago

    Bronx, New York, United States Rising Ground Full time

    About the RoleRising Ground is seeking a skilled Case Manager to join our Unaccompanied Children Program. As a Case Manager, you will be responsible for managing a caseload of 8 children who will be reunified with their sponsor in the US, safely and expeditiously.Key ResponsibilitiesManage a caseload of youth and provide case management services, including...

  • Registered Nurse Case Manager

    2 days ago

    Bronx, New York, United States AltaStaff, LLC Full time

    Job SummaryAltaStaff, LLC is seeking a skilled Registered Nurse Case Manager to conduct clinical assessments for New York State residents. As a key member of our team, you will be responsible for evaluating the health status, strengths, care needs, and preferences of patients, and developing individualized long-term care service plans.Key...

  • Nurse Manager

    4 days ago

    Bronx, New York, United States Clinical Management Consultants Full time

    Job Summary:Clinical Management Consultants is seeking an experienced Nurse Manager to join our team at a prestigious Level I Trauma Center in New York City. As an Assistant Nurse Manager, you will play a pivotal role in supporting the Nurse Manager in the coordination and delivery of exceptional patient care.Key Responsibilities:Foster a positive and...

  • Case Management Supervisor

    4 days ago

    Bronx, New York, United States Selfhelp Full time

    Job Summary:We are seeking a highly skilled and experienced Social Worker Supervisor to join our team at Selfhelp. As a key member of our management team, you will be responsible for providing supervision to staff involved in the provision of case management services.Key Responsibilities:Supervise social workers and community workers in daily operations of...

  • Case Manager

    15 hours ago

    Bronx, New York, United States Graham Windham Full time

    About the PositionThe Case Planner in our Foster Care program maintains strong social contracts that explicitly emphasize family permanency planning and the responsibility of all stakeholders to accept nothing less than safe, loving, and permanent homes for all our children and ensure that every child is living in a nurturing, safe, and permanent family as...

  • Case Management Resolution Expert

    2 weeks ago

    Bronx, New York, United States City of New York Full time

    City of New York is looking for two dedicated Job Opportunity Specialist I to serve as Case Resolution Specialists. Under the supervision of the Case Resolution Supervisor, these specialists will be responsible for reviewing and addressing case inquiries from partner community-based organizations regarding cash assistance, SNAP, medical assistance, and...

  • Case Management Team Leader

    2 weeks ago

    Bronx, New York, United States HELP USA Full time

    Location: Homebase Service Area 2Overview:As part of New York City's initiative to combat homelessness, the Department of Homeless Services has established Homebase Homeless Prevention Community Resource Centers across the city. These programs are designed to assist families and individuals facing homelessness or at imminent risk of it, helping them to...

  • Case Manager, Immigration Specialist

    1 week ago

    Bronx, New York, United States BI Incorporated Full time

    Exciting Opportunity at BI IncorporatedBI Incorporated is seeking a dedicated professional to fill the role of Case Manager, Immigration Specialist. As a key member of our team, you will play a vital role in providing intensive supervision and support to participants in the Intensive Supervision Appearance Program (ISAP).Key Responsibilities:Develop and...

  • Bilingual Supervisor of Case Management Services

    2 weeks ago

    Bronx, New York, United States HELP USA Full time

    Program Overview: Homebase Service Area 2 Role Summary: In alignment with New York City's initiative to combat homelessness, the Department of Homeless Services has established Homebase Homeless Prevention Community Resource Centers across the city. The Homebase initiative aims to support families and individuals who are either experiencing homelessness or...

  • Bilingual Case Management Specialist

    2 weeks ago

    Bronx, New York, United States Arms Acres Full time

    Assessment and Case Management Role Arms Acres is seeking a dedicated professional for the position of Assessment Specialist/Case Manager. In this capacity, you will deliver a range of essential services, which include organizing and conducting assessments, facilitating both individual and group therapy sessions, and coordinating treatment plans to address...