Night Auditor
4 days ago
We are seeking a detail-oriented and responsible individual to join our team as a Night Auditor. As a key member of our hotel's operations team, you will play a crucial role in ensuring the smooth operation of our hotel during the night hours.
Key Responsibilities- Perform front desk duties such as guest check-ins and check-outs during the night shift
- Process guest payments and maintain accurate records
- Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
- Assist guests with inquiries, requests, and any issues that may arise during the night
- Ensure the safety and security of the hotel premises during overnight hours
- Provide exceptional customer service and create a welcoming and positive atmosphere for guests
- Collaborate with other departments to address guest needs and ensure a seamless guest experience
- Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively
- Prior cash handling experience necessary
- High school diploma or equivalent required
- 1-2 years of experience as a Night Auditor or in a similar role preferred
- Strong attention to detail and ability to multitask
- Excellent communication and problem-solving skills
- Read, write and speak English fluently
- Ability to work independently with minimal supervision
- Strong computer skills
- Ability to work flexible hours including overnights, weekends, and holidays
As a valued member of our team, you will enjoy a comprehensive benefits package, including:
- Three Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays)
- 401K Match
At Wyndham Grand Clearwater Beach, we are committed to delivering exceptional guest experiences and creating a positive and supportive work environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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