Night Auditor

4 days ago


Clearwater Beach Florida, United States Wyndham Grand Clearwater Beach Full time
Job Summary

We are seeking a detail-oriented and responsible individual to join our team as a Night Auditor. As a key member of our hotel's operations team, you will play a crucial role in ensuring the smooth operation of our hotel during the night hours.

Key Responsibilities
  • Perform front desk duties such as guest check-ins and check-outs during the night shift
  • Process guest payments and maintain accurate records
  • Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
  • Assist guests with inquiries, requests, and any issues that may arise during the night
  • Ensure the safety and security of the hotel premises during overnight hours
  • Provide exceptional customer service and create a welcoming and positive atmosphere for guests
  • Collaborate with other departments to address guest needs and ensure a seamless guest experience
  • Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively
Requirements
  • Prior cash handling experience necessary
  • High school diploma or equivalent required
  • 1-2 years of experience as a Night Auditor or in a similar role preferred
  • Strong attention to detail and ability to multitask
  • Excellent communication and problem-solving skills
  • Read, write and speak English fluently
  • Ability to work independently with minimal supervision
  • Strong computer skills
  • Ability to work flexible hours including overnights, weekends, and holidays
Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match

At Wyndham Grand Clearwater Beach, we are committed to delivering exceptional guest experiences and creating a positive and supportive work environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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