Customer Service Specialist
4 days ago
Rack Room Shoes is a leading family footwear retailer offering a wide selection of nationally recognized brands known for their quality. We are seeking a highly skilled Sales Associate to join our team at Charleston Town Center in West Virginia.
Job Summary:
As a Sales Associate, you will be responsible for creating an excellent shopping experience for our customers through awareness and company service standards. This includes providing top-notch customer service, maintaining awareness of all current sales promotions, and ensuring stock is well arranged and merchandised properly.
Responsibilities:
* Provide exceptional customer service by being knowledgeable about our products and services
* Maintain awareness of all current sales promotions and communicate them effectively to customers
* Ensure stock is well arranged and merchandised properly, maintaining a clean and organized store environment
* Develop and maintain necessary product knowledge and fitting skills to support sales growth
Requirements:
* 1-2 years of experience in retail sales, preferably in specialty retail or footwear
* Basic communication (verbal and non-verbal), organization, and math skills
* Ability to work effectively with customers, sales associates, and management staff
* Basic visual merchandising skills and an understanding of Store Presentation Standards
Benefits:
* Competitive salary range $25,000 - $35,000 per year based on experience
* Opportunities for career advancement within the company
* Comprehensive benefits package including medical, dental, and vision insurance
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