Customer Service Specialist
7 days ago
About the Role: We are seeking a skilled Customer Service Specialist to join our team at Hyundai of North Charleston. In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their concerns in a timely and professional manner.
Key Responsibilities:
- Respond to customer calls and emails in a prompt and courteous manner
- Provide accurate and helpful information about our products and services
- Assist customers with their inquiries and resolve their concerns in a timely manner
- Collaborate with the sales team to ensure seamless customer service
- Participate in ongoing training and development to enhance your skills and knowledge
Requirements:
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and advancement
- A supportive and collaborative work environment
- Ongoing training and development to enhance your skills and knowledge
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