Business Operations Specialist

3 weeks ago


Seattle, Washington, United States Syntricate Technologies Full time
Job Title: Business Operations Specialist

We are seeking a skilled Business Operations Specialist to join our team at Syntricate Technologies. As a Business Operations Specialist, you will be responsible for providing top-notch IT support services to our clients.

About the Role

The ideal candidate will have strong ITIL Incident Troubleshooting skills and excellent communication skills. You will be working in a production support environment and must be able to analyze alerts and reports while maintaining SLAs.

You will also be working with tools such as AppDynamics and PL/SQL. If you have experience working with these tools and are looking for a new challenge, we encourage you to apply.

Key Responsibilities
  • Provide timely and effective IT support to clients
  • Analyze and troubleshoot issues using ITIL frameworks
  • Communicate effectively with clients to resolve issues
Requirements
  • Experience working in a production support environment
  • Strong ITIL Incident Troubleshooting skills
  • Excellent communication skills

We offer a competitive salary of $85,000 per year and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional IT support services, we encourage you to apply.



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