Business Operations Specialist
3 weeks ago
We are seeking a skilled Business Operations Specialist to join our team at Syntricate Technologies. As a Business Operations Specialist, you will be responsible for providing top-notch IT support services to our clients.
About the RoleThe ideal candidate will have strong ITIL Incident Troubleshooting skills and excellent communication skills. You will be working in a production support environment and must be able to analyze alerts and reports while maintaining SLAs.
You will also be working with tools such as AppDynamics and PL/SQL. If you have experience working with these tools and are looking for a new challenge, we encourage you to apply.
Key Responsibilities- Provide timely and effective IT support to clients
- Analyze and troubleshoot issues using ITIL frameworks
- Communicate effectively with clients to resolve issues
- Experience working in a production support environment
- Strong ITIL Incident Troubleshooting skills
- Excellent communication skills
We offer a competitive salary of $85,000 per year and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional IT support services, we encourage you to apply.
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