Guest Reception Specialist

2 weeks ago


Clearwater, United States OCC Road House & Museum, LLC Full time
Position Overview

The Guest Reception Specialist plays a crucial role in ensuring a warm and inviting atmosphere for all visitors.

Key Responsibilities
  • Welcome guests as they arrive at the establishment.
  • Provide precise estimates for wait times and manage the waiting list effectively.
  • Handle reservation management with attention to detail.
  • Guide patrons to their designated dining or bar areas.
  • Present menus and introduce the assigned server to guests.
  • Express gratitude to customers as they leave.
  • Collaborate with the service team regarding available seating arrangements.
  • Keep the reception area tidy and organized.
  • Attend to guests needing special assistance, such as families with children or elderly patrons.
  • Respond to incoming calls and address inquiries from customers.


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