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Account Manager

2 months ago

Louisville, Kentucky, United States Justin Eddington - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Account Manager. As an Account Manager, you will play a vital role in growing our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships through proactive marketing of relevant products and services.
Requirements
  • Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening skills.
  • Dedicated to customer service and able to anticipate customer needs.
  • Able to effectively relate to customers and provide personalized service.
Benefits
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Growth potential and opportunities for advancement within the agency.
About Our Agency

Our agency is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We provide a wide range of insurance and financial services, including auto insurance, home insurance, life insurance, and retirement planning.