Assistant Director of Operations

4 days ago


Capitol Heights, Maryland, United States Ritchie Station Residence Inn by Marriott Upper Marlboro Joint Full time

We are seeking a highly motivated and experienced Assistant Director of Operations to join our team at Fairfield Residence Inn by Marriott Napa. This is an excellent opportunity for individuals who want to advance their careers in hospitality management.

Job Summary

The ideal candidate will have a strong background in operations management, with experience in supervising teams, managing budgets, and ensuring exceptional guest service. They will be responsible for overseeing the daily operations of our hotel, including front desk, housekeeping, food and beverage, and maintenance.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Benefits include comprehensive health insurance, 401(k) matching, paid time off, and opportunities for career advancement.

Responsibilities
  • Supervise and train staff to ensure high-quality service and efficient operations
  • Manage budgets, track expenses, and maintain financial records
  • Develop and implement policies and procedures to improve efficiency and guest satisfaction
  • Conduct regular audits to ensure compliance with company standards and regulations
  • Maintain open communication with staff, guests, and other departments
Requirements
  • Bachelor's degree in Hospitality Management or related field
  • At least 1 year of experience in hotel operations management
  • Proven track record of improving guest satisfaction and reducing costs
  • Strong leadership and communication skills
  • Able to work varied shifts, including evenings, weekends, and holidays
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment


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