Assistant Branch Manager
7 hours ago
Are you looking for a challenging and rewarding career in customer service? Regional Management Corp. is seeking a highly motivated and customer-focused Assistant Branch Manager to join our team.
About the Role
The Assistant Branch Manager is a key member of our team, responsible for providing exceptional customer service and support to our customers. As a customer service representative, you will be the face of our company, interacting with customers in person and over the phone to understand their financial needs and provide solutions.
Key Responsibilities
- Provide exceptional customer service and support to customers in person and over the phone
- Process credit loan applications and present loan solutions to customers
- Maintain office cash and ensure accuracy and proper security
- Grow account volume through effective customer solicitations and good judgment
- Minimize delinquent debt through calling customers and collecting on past-due accounts
- Receive, track, and post all payments and fees to customer accounts
- Transport money and deposits to and from bank
- Other duties as assigned by leadership
Requirements
- High School Diploma or Equivalent
- Prior customer service experience in sales/retail or cash management environment
- Must pass drug screen, criminal and credit background checks
- Valid Driver's License and access to a dependable automobile with liability insurance coverage
What We Offer
- Competitive pay
- Monthly bonus
- Promotion opportunities
- Medical, dental, vision, and 401(k) benefits
- Average hourly pay of $25-$30 (CA residents only)
Working Conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
Regional Management Corp. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law.
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