Lead Fitness Team

2 weeks ago


Knightdale, North Carolina, United States Excel Fitness Full time
Grow with Excel Fitness

We are seeking a skilled Shift Leader to join our team at Excel Fitness, a Planet Fitness franchise group based out of Austin, TX. As a Shift Leader, you will have the opportunity to develop your leadership skills and contribute to the success of our growing business.

Key Responsibilities:
- Provide exceptional customer service and ensure a world-class member experience.
- Assist in recruiting, hiring, and developing a high-performing team.
- Collaborate with the General Manager to oversee staff and ensure seamless operations.
- Assist in scheduling, supervising, and resolving member, staff, and club issues.

Requirements:
- Superior customer service skills, preferably in the fitness industry.
- Experience working as a Member Service Representative at Planet Fitness.
- Solid supervisory, diplomacy, and listening skills.
- Basic computer proficiency (Microsoft Suite).

Physical Demands:
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.

About Excel Fitness:
We are a growing franchise group with over 80 locations in 6 states. We offer a dynamic work environment and opportunities for career growth. If you are a motivated and customer-focused individual, we encourage you to apply.

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