Customer Service Team Lead
2 weeks ago
As a Customer Service Supervisor at Kohl's, you will be responsible for training associates to maximize performance and customer experience. This includes overseeing daily functions of the Cash Office, maintaining organization of the registers and service desk areas, and supervising and assisting in accurate and efficient processing of customers' requests and transactions. Additionally, you will observe associate performance and provide feedback to ensure a high level of customer satisfaction.
Key Responsibilities:
- Train associates to maximize performance and customer experience
- Oversee daily functions of the Cash Office
- Maintain organization of the registers and service desk areas
- Supervise and assist in accurate and efficient processing of customers' requests and transactions
- Observe associate performance and provide feedback
Kohl's is an equal opportunity employer.
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Department Team Lead
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Customer Service Representative
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Pathology Clinical Services Team Lead
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Lead Fitness Team
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Service Team Member
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Customer Service Associate
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative Overnight
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Team Member
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Team Member
1 month ago
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Restaurant Team Member
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Restaurant Team Member
1 month ago
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Kitchen Team Member
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Front of House Team Member
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Front of House Team Member
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Car Wash Team Member
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