Room Attendant
2 weeks ago
Position Summary
A Housekeeper plays a vital role in ensuring that guest accommodations are clean, welcoming, and well-maintained. This position involves daily servicing of guest rooms and public areas, adhering to the standards set by MKM Hotels. Responsibilities include replenishing supplies, changing linens, and performing deep cleaning tasks as needed.
Key Responsibilities
- Engage with guests and colleagues in a courteous and service-focused manner.
- Maintain consistent attendance in alignment with MKM Hotels' standards, adapting to the hotel's operational needs.
- Exhibit high standards of personal grooming and appearance, including proper uniform and identification.
- Follow MKM Hotels' protocols and safety guidelines to promote efficient hotel operations.
- Thoroughly clean and restock the designated number of guest rooms during each shift.
- Complete all preparatory cleaning tasks, including organizing guest supplies and cleaning materials.
- Dispose of waste and collect soiled linens from guest rooms.
- Perform additional duties as assigned by supervisors or management.
- May involve disassembling furniture or items in guest rooms for comprehensive cleaning.
- Deep cleaning responsibilities may include changing air conditioning filters, cleaning coils, and minor maintenance tasks.
Qualifications
- High School diploma or equivalent; experience in hospitality or a related field is preferred.
- Strong attention to detail and effective communication skills, both verbal and written.
- Ability to convey information clearly and concisely.
- Quick and accurate decision-making skills in various situations.
- Capability to perform well under pressure in a fast-paced environment.
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