Dining Room Supervisor

3 days ago

The Villages, United States Sumter Senior Living Full time
Job DescriptionJob Description

Summary of Duties
Responsible for the efficient operation of the dining room by supervising the server associates, assuring a clean, pleasant atmosphere, and providing superior service to residents, associates, and guests. Position reports to the Food Service Director.
Essential Functions
• Exceed the expectations of residents and guests during meal service.
• Supervise servers and manage dining room.
• Maintain an appropriate stock of linen.
• Ensure that drapes and lighting in the dining room are appropriate.
• Supervise special functions as needed.
• Ability to communicate and relate to the community residents.
• Assist in set-ups and dining room service.
• Take orders and serve food in an appropriate fashion when needed.
• Pour and cover beverages, assist in preparing and covering food.
• Assist in proper care and use of dining room equipment.
• Direct cleaning of all work areas in dining rooms and wait station.
• Create and manage all server schedules.
• Manage all server side-work; ensure side-work is completed daily.
• Work cooperatively with dining room associates to produce pleasant and efficient dining room operation.
• Ability to understand and relate the menu to residents.
• Ability to act as liaison between residents and food service department.
• Understand and observe infections control procedures related to food service department.
• Ability to follow residents’ rights policies at all times.
• Ability to follow safety program.
• Maintain neat, clean appearance and follow appropriate dress code as directed by chef/cook.
• Work scheduled shifts and demonstrate dependability.
• Willingness to perform other duties and assignments, as necessary.
2 | P a g e Revised: 4/1/2021
Non-Essential Functions
• Supports and participates in the resident centered activity programs.
• Participates in projects or committees as assigned.
• Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
• Assists in variety of tasks involving residents as assigned.
Knowledge, Skills, Abilities, and Experience
• High School Diploma or GED at a minimum.
• Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents.
• Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected.
• Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents.
• Be free of communicable disease.
• Ability to read, write, and speak English.
• Ability to relate to residents and associates in a courteous and diplomatic manner under all circumstances.
• Completion of drug testing and criminal record background check upon hire and upon request of supervisor.
• Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
• Adhere to and carry out all policies and procedures.

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