IT Project Systems Specialist II

3 weeks ago


Paterson, New Jersey, United States Singer Sewing Full time

Job Summary:

The Project Systems Specialist II is responsible for assisting in the planning, execution, and maintenance of projects, systems, and other IT applications. This role involves collaborating with cross-functional teams to ensure that systems are set up, configured, and functioning efficiently.

Key Responsibilities:

  • Executing project goals and following plans set by the IT Project Data Supervisor.
  • Collaborating with project managers and team members to assist in project planning, including defining objectives, tasks, and timelines.
  • Helping manage changes to project scope, schedule, and costs, and communicating these changes to stakeholders.
  • Resolving tickets that have been escalated from other Service Desk staff.
  • Working with IT Service Desk Coordinator on tickets to ensure timely resolution of issues.
  • Documenting in Track-IT ticket all details about a reported issue, steps taken to resolve, and the Resolution if there is one.
  • Participating in system testing, upgrades, and patches, ensuring all project systems are running smoothly and aligned with organizational needs.

Requirements:

  • Bachelor's degree in a related field or equivalent work experience.
  • 2-4 years of experience in a technical role supporting systems or enterprise tools.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a commitment to maintaining quality standards.
  • Ability to work collaboratively with cross-functional teams.
  • Advanced Office 365 experience.
  • Self-starter with the ability to research solutions without direction from management.
  • Organized and able to prioritize tickets based on urgency and needs of the user(s).

About Singer Equipment Company:

Singer Equipment Company is a leading provider of food equipment and services. We are committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence. As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for delivering outstanding results.

Benefits:

  • Competitive starting wage.
  • Comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

EOE/M/F/Disability/Vet:

Singer Equipment Company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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