Chief Operations Officer

4 weeks ago


Grand Rapids, Michigan, United States Leap Brands Full time
Lead Restaurant Operations and Drive Success

Leap Brands is seeking a seasoned Director of Restaurant Operations to lead and inspire our restaurant teams across multiple locations. As a key member of our leadership team, you will be responsible for overseeing the efficient and smooth operations of our restaurants, motivating and guiding restaurant managers and teams to achieve excellence and exceed performance targets.

Key Responsibilities:
  • Restaurant Operations: Oversee the day-to-day operations of multiple restaurants within your district, ensuring seamless execution of our brand standards.
  • Team Leadership: Foster a culture of excellence and accountability, inspiring restaurant managers and teams to achieve their full potential.
  • Guest Experience: Collaborate with restaurant teams to deliver exceptional guest experiences, ensuring our customers receive top-notch service and memorable dining experiences.
  • Innovation: Work closely with our culinary team to develop new menu items and stay ahead of food trends, driving innovation and growth.
  • Community Engagement: Connect with local communities to raise brand awareness and build strong relationships with our customers.
  • Performance Analysis: Utilize data to measure and enhance restaurant performance, identifying areas for improvement and implementing strategic initiatives to drive results.
Requirements:
  • Operations Expertise: Proven experience in restaurant management or similar operations-focused leadership roles, with a strong understanding of restaurant operations and management.
  • Leadership Skills: Natural ability to inspire and build high-performing teams, with a track record of driving results and achieving excellence.
  • Attention to Detail: Committed to delivering outstanding guest experiences, with a focus on quality and attention to detail.
  • Communication: Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
  • Business Acumen: Strong understanding of budget management and business analysis, with the ability to drive strategic initiatives and drive results.


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