Sales Team Lead
5 days ago
We are seeking a highly motivated and experienced Sales Team Lead to join our team at Dufresne Spencer Group. As a Sales Team Lead, you will be responsible for providing support to the Sales Manager and assisting with management duties as directed.
Key Responsibilities- Department Management: Manage all departments in the showroom as directed by the Sales Manager.
- Sales Performance: Review sales including margins, volume, quotas, and closing ratios while suggesting future goals.
- Customer Service: Assist the Sales Manager with customer-related issues escalating above the Guest Experience Manager.
- Visual Merchandising: Work with the Visual Presentation Manager regarding product placement.
- Reporting and Documentation: Report changes in policy and other information to staff members, and ensure complete and adequate documentation of procedures and tasks completed.
- Leadership and Coaching: Provide exceptional leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager, and coach members of the staff to build individual and team success in a professional manner.
- Administrative Tasks: Learn about budgeted administrative costs including wages and supplies, and gain an understanding of the performance of employees and assist them as applicable.
- Reporting and Communication: Complete various report functions in a timely manner, and provide timely and effective communications.
- Staff Management: Assist with hiring, training, and coaching the sales team, and assist the Sales Manager with preparing and administering performance evaluations for assigned staff.
- Team Meetings: Attend monthly staff meetings, and perform other duties as assigned.
- Education: High School diploma, College degree in an aspect of Business is preferred.
- Experience: Currently working in or has prior working experience in retail sales, and one year of prior management is preferred.
- Skills: Demonstrated working knowledge of Microsoft Office, exceptional communication and team building skills, and ability to work retail hours including evenings, holidays, flexible hours and travel as needed.
- Personal Qualities: Must be willing to relocate into any current or future market, and must not have any disciplinary documentation on record.
Dufresne Spencer Group is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status.
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