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$20+/hr | Bilingual Healthcare Customer Support Specialist
2 months ago
Position: Bilingual Healthcare Customer Support Specialist
Compensation: $20 to $22 per hour (Based on experience)
Experience Required:
- At least one (1) year of experience in customer service.
- Preferred: one (1) year of experience in marketing.
Educational Background: Bachelor's degree in Business, Marketing, Communications, or equivalent professional experience.
Employment Type: Full-time; Contractual
Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM (Availability for Saturday shifts as required)
Array Corporation is in search of a Bilingual Healthcare Customer Support Specialist to enhance our vibrant and expanding team.
Key Responsibilities:
- Deliver in-language assistance to members regarding their benefits and healthcare access.
- Organize and facilitate health-related events for community organizations.
- Coordinate and communicate general maintenance needs with the Facilities Management team.
- Oversee equipment, inventory, center supplies, and promotional materials.
- Monitor and assess service utilization and traffic flow.
- Conduct regular inspections to ensure proper equipment functionality.
- Collaborate closely with Field Engagement and Sales teams to design programs and activities for the center.
- Provide exceptional customer service at the Community Center.
- Perform additional duties as assigned.
Candidate Qualifications:
- Bilingual proficiency in Mandarin/Cantonese at a business level (reading, speaking, and writing).
- Possession of Life Agent and Notary Public Licenses is advantageous; however, training and licensing support will be provided to suitable candidates.
- Strong customer service skills, particularly with senior populations, are preferred.
- Meticulous attention to detail and excellent organizational abilities.
- Willingness to travel as necessary.
- Physical capability to sit for extended periods, as well as to stand, reach, bend, and lift up to fifteen (15) pounds.
Array Corporation is committed to not just connecting you with a job; we provide a Professional Mentoring & Education Program designed to help you excel in your role, enjoy your work, and advance your career. We believe in building a pathway to success, where effort leads to growth and fulfillment in your professional journey.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
