Front End Lead Part Time 20

11 hours ago


Southern Pines, North Carolina, United States BJ's Wholesale Club Full time
Job Summary

The Front End Lead is responsible for overseeing the frontline operations in the absence of the Front End Manager. This role involves coaching, teaching, and developing frontline team members to ensure excellent member service. The Front End Lead is also responsible for driving membership metrics through acquisition, retention, loyalty, and experience programs.

Key Responsibilities
  • Supervise the front line, including cashiers, SCO, and membership desk, in the absence of the Front End Manager.
  • Model and provide excellent member service, while coaching, teaching, and developing team members to do the same.
  • Drive membership metrics through acquisition, retention, loyalty, and experience programs.
  • Drive member engagement, speed, and productivity on the front end.
  • Train, coach, motivate, recognize, and provide input on evaluation of frontline team members on tasks, responsibilities, and expectations defined by position.
Requirements
  • Prior leadership experience preferred.
  • Prior membership or sales knowledge and experience preferred.
  • Prior cashier experience preferred.
  • Basic math skills required.
Work Environment

The Front End Lead will work in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

Compensation

The pay range for this position is starting from $16.50.



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